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2011 predictions for technical communication

Predictions time! First, let’s review the 2010 post: cloud-based authoring begins to replace desktop authoring, increased adoption of XML alongside more sophisticated justifications, social media, collaboration, important new terms (content strategy [yes!] and decision engine [huh?]).

I’m not sure why I thought “decision engine” was going to take off, because it didn’t. Onward to 2011…

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