When a DITA-based workflow is the best choice to support business requirements for your content, you may face the daunting task of convincing leadership to move forward with this enterprise-wide change. Sarah O’Keefe shared practical tips for overcoming common objections to DITA during her session at the AEM Guides user conference.
If you’ve taken the courses at LearningDITA.com and you’re interested in starting a DITA project, check out episode 163 of The Content Strategy Experts Podcast where Bill Swallow and Sarah O’Keefe talk about the steps you can take to get funding.
“Showing up with cookies never hurts, but what is your executive’s motivation from a business point of view? What are they trying to accomplish in their goals for this next quarter or month or year, and so on? You need to show them, assuming that you can, that moving to structured content, moving to DITA, and changing tools is going to help achieve those business goals.”
— Sarah O’Keefe
Our team enjoyed meeting the passionate people we met during MadWorld 2023. Now that the MadCap Software family has acquired the IXIA CCMS, learn more about what it is, how it adds value to Flare users, and when you may consider transitioning to this powerful tool.
Managing learning content is a massive undertaking. Learning can take place online and offline, in classrooms, e-learning environments, with or without live instruction, in a group or solo, and more.
If you’re ready to wrangle the beast of learning content, learn how DITA can support you in this webinar featuring Bill Swallow, hosted by Scott Abel of the Content Wrangler, and sponsored by Heretto.
Register for the webinar on BrightTALK. If you can’t attend, register to access the recording after the show!
Meeting, online
Sarah O’Keefe will share new insights on a session she led in January based on the predicted impact of Chat GPT and other large language models.
During this virtual meeting, you’ll have the chance to ask Sarah your questions about AI, taxonomy, content operations, and more. We recommend that you watch the recording of her previous session to get the full context of the discussion.
Join the meeting via Zoom on the Boston DITA User’s Group website.
Register for DITAWORLD to hear Sarah O’Keefe speak about the impact of AI in content operations.
Is AI the meteor? Are we the dinosaurs?
An early assessment of AI in content operations.
AI has come to the content world with ChatGPT and other generative AI engines, which produce content that looks and sounds plausible. Already, content creators are using these engines to generate content, synthesize existing information, and increase the velocity of content production. We now live in a AI world: synthetic voices, artificial video, generated images and more.
On Tuesday at 9 am PT, Sarah O’Keefe of Scriptorium takes a hard look at the implications of AI across the content lifecycle from authoring to delivery. Who owns AI-generated content? What opportunities and threats does AI present for technical and product content? What do AI-enabled content operations look like?
Attendees will learn:
In episode 141 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar discuss the story behind LearningDITA, the free DITA training created by the Scriptorium team.
What we are trying to do with this site is give people a free resource where they can go and, at their own pace, learn about what DITA is and how it can apply to their content and their content processes. It’s a way to take some of the technical mystique out of it, to bring it down and help you learn what it is and how it works.
– Alan Pringle
In episode 139 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Keith Anderson dive into their experiences with structured content, DITA, and user content.
“My definition of context is anything that affects the cognitive processing of information. […] So, whether you’re consuming information by reading or listening, there are so many factors that affect how you process the context of the content.”
A common requirement for many digital transformation projects is converting Word-based content into DITA XML.
Consider these factors to ensure a successful conversion effort:
We’ve had the pleasure of implementing DITA in many companies both large and small. Unfortunately, writers almost always have some trepidation about the move. At the same time, there’s a lot for writers to get excited about!
Here are some common remarks from writers—along with responses to encourage a positive outlook about the change.
