Archive for the ‘Opinion’ Category

The promise of XML publishing

September 2nd, 2010 by David Kelly

Being a technological optimist, I always watch for ideas that provide more, better, faster, cheaper, healthier, and throw in a heap of wow factor while you’re at it. On the other hand, after observing the progress of technological ideas over a few decades, I am beginning to formulate what I call “The Principle of Minimum Adequacy.”
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The mission of technical communication

August 17th, 2010 by Sarah O'Keefe

The mission of technical communication is light.

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All your followers are belong to us?

August 13th, 2010 by Sarah O'Keefe

In our latest hiring round, I’m seeing something new: candidates with existing social media networks. If we hire one of these candidates, (more…)



Balancing user advocacy and corporate responsibilities

August 10th, 2010 by Sarah O'Keefe

Anne Gentle, in the post Writing Engaging Technical Documentation, says this:

I love it when I hear people say, “I no longer work for development. I work for the user.” (more…)



Retail therapy for tech comm (and I don’t mean shopping)

August 4th, 2010 by Alan Pringle

“She’s stupid.”

That’s what a shopper recently said about a coworker’s daughter, who is working a part-time retail job. (more…)



A contrarian view of the future of publishing

July 29th, 2010 by Sarah O'Keefe

Based on a quick Google search, things don’t look too hot for publishing:

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