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Case studies

Case study

Content interoperability

What if DITA could lead to better care for people with cancer? This case study shows how Scriptorium and Heretto (formerly easyDITA) worked with the American Joint Committee on Cancer (AJCC) to help give doctors faster, more targeted access to cancer staging information. This week, Scriptorium and Heretto are joining the AJCC at the Healthcare Information and Management Systems Society (HIMSS) annual healthcare IT conference as guest exhibitors.

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Case study

Using XML to integrate database content and desktop publishing

This article shows how Scriptorium helped one company use XML to integrate information in a database with desktop publishing content.

In most enterprises, useful content exists in a number of different tools or databases. To include that content in your publications, you might use traditional ways of moving the information, such as copy and paste. However, it can be far more reliable, repeatable, and efficient to automate conversion from those tools and integrate the result directly into your publishing solutions.

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Case study DITA

The Rocky Road to Dublin, er, DITA

For LavaCon Dublin, Sarah O’Keefe and I delivered a case study presentation on some of the roadblocks we have encountered in implementing DITA at ADP. This article summarizes the key points of the presentation. The presentation and this blog do not represent the views of ADP, LLC.

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Case study Content strategy White papers

Creating a unified customer experience with a content fabric

Coauthored by Anna Schlegel (Senior Director, Globalization and Information Engineering, NetApp) and Sarah O’Keefe (President, Scriptorium Publishing)

The interest in customer experience presents an opportunity for enterprise content strategists. You can use the customer experience angle to finally get content proposals and issues into the discussion. Ultimately, the challenge is in execution—once you raise awareness of the importance of content synchronization, you are expected to deliver on your promises. You must figure out how to deliver information that fits smoothly into the entire customer experience. At a minimum, that requires combining information from multiple departmental silos.

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Case study

Considering the true costs of customized structures: DITA specialization

Balancing the standardization of structured content against creative requirements is not just about formatting. When companies choose an XML standard, such as DITA or DocBook, they must evaluate whether to use the default structure or modify it to better fit requirements. The discussion about such changes is a creative process itself. When should a company change default structures?

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