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Different weight classes?

Monday, April 17, 2006 — posted by Sarah

During the past year, MadCap Software has emerged with the new Flare, a help authoring tool clearly intended to replace RoboHelp.

MadCap has several former Blue Sky/eHelp/Macromedia employees. After Macromedia sunsetted RoboHelp, a core group of RoboHelp developers left (or were laid off) to form MadCap.

But now the market has shifted. In the past year:
The last item is probably the biggest problem for MadCap. A new help viewer would have required help authors to create content for that viewer, which would require updated help authoring software. With RoboHelp on hiatus and Flare positioning itself as the logical successor, MadCap could expect lots of interest. But now, "Vista Help" is out of the picture, and Adobe is indicating that they will update RoboHelp.

MadCap definitely won the award for Most In-Your-Face Marketing. They have announced a new tool, Mimic, as "A better way to captivate." There were also assorted anti-RoboHelp shirts, including my personal favorite:

<die>Kadov</die>

But unfortunately, I think MadCap faces an uphill battle. RoboHelp is entrenched, and the lack of a new viewer means that the move away from RoboHelp loses its urgency.

Still, it could be fun for end users. After the Monday reception sponsored by Adobe, there was suddenly a Tuesday reception sponsored by MadCap. (And MadCap gave away an iPod, the gold standard for conference swag.) If this keeps up, the Palm Springs conference location could become a gateway to this nearby establishment.
12:16 PM Permalink | |

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