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Palimpsest

Facebook

Saturday, September 01, 2007 — posted by Sarah

In the past couple of weeks, I read an excellent post from Dave Kellogg about Facebook, and then received an invitation to join from a fellow technical writer.

So I did.

Here are a few initial impressions:

Facebook is much more compelling than LinkedIn (where I also have a profile). I find myself logging into Facebook to see what others are doing.
I'm uncomfortable with a single profile for personal and professional use. At a minimum, I'd like the ability to label contacts as personal or professional and then control what information they see about me. Kellogg made a similar point in his posting.

I really wonder how Facebook might fit into a corporate communications strategy. Are there ways in which the Facebook platform might be used for technical support? Or for user forums? I can easily envision "We Hate Product X" groups, but I'm having a little trouble seeing how a more traditional user group might fit into Facebook.

Labels: change management, technical writing

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