Facebook
posted by Sarah
In the past couple of weeks, I read an excellent post from Dave Kellogg about Facebook, and then received an invitation to join from a fellow technical writer.

So I did.

Here are a few initial impressions:

• Facebook is much more compelling than LinkedIn (where I also have a profile). I find myself logging into Facebook to see what others are doing.
• I'm uncomfortable with a single profile for personal and professional use. At a minimum, I'd like the ability to label contacts as personal or professional and then control what information they see about me. Kellogg made a similar point in his posting.

I really wonder how Facebook might fit into a corporate communications strategy. Are there ways in which the Facebook platform might be used for technical support? Or for user forums? I can easily envision "We Hate Product X" groups, but I'm having a little trouble seeing how a more traditional user group might fit into Facebook.

Labels: change management, technical writing

10:09 AM Permalink |