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When not-so-related links attack
Wednesday, March 19, 2008 — posted by Alan Pringle
In his presentation today, Michael Hughes mentioned that writers sometimes get a little too link-happy in help. For example, we may think we're being helpful by providing a link to a topic that we see as related in the grand scheme of things. However, to a user who is focusing on a particular task that has no immediate dependency on a "related" topic, that link is unnecessary or even a distraction.Michael's objective was to create topics that give the writer just enough information to get back on track without interrupting the task flow. Providing lots of links can get in the way of the flow. That being said, it's probably unwise to take this more minimalist approach as a license not to put in links at all. For example, links that define terms or acronyms can be crucial to understanding a task.
Labels: writersua2008
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