Scriptorium excels at explaining complex technical ideas clearly and concisely.

Our technical communication services include the following:

• Planning: We develop content and project plans, and we provide project management services.
• Content: We create content—including text, graphics, audio, and video—and work with programmers to improve user interfaces. For clients with existing content that needs to be reused in several projects, we can recommend single-sourcing strategies to reduce duplicated information.
• Editing: We provide copy and developmental editing services for our own content and for customer content.
• Production: We develop templates and optimize a client’s existing templates by analyzing content and verifying that styles exist for all known components. We also pare down templates to eliminate redundant or unnecessary styles. Production services may include tasks specific to a particular deliverable, such as copyfitting and page layout for print/PDF deliverables, link verification for online deliverables, and the like.
• Delivery: We deliver content in multiple formats; the most common are PDF, HTML, and help. We recommend conversion tools or work to improve a client’s existing conversion process. We also automate the publishing process to provide for incremental updates, such as content updates that are released as part of a nightly build.

The extent of our involvement in a project depends on your needs. We can support your in-house team with technical editing or production services, or we can manage an entire project from start to finish. For some of our customers, we provide on-demand services; for others, we establish a long-term relationship and take over responsibility for all technical communication.

In addition to providing technical communication services, we document procedures and processes for our consulting projects. By providing this content, we empower our clients to maintain their implementation independently.

For more information, contact us today at 919-459-5365, toll-free at 800-845-0946, via email at info@scriptorium.com, or use our contact form.