Ignorance as an asset?

Sarah O'Keefe / Opinion1 Comment

There’s a recurring debate over how technical a technical writer should be. One faction argues that ignorance of the technology being documented forces the technical writer to think at the same level as the target audience — the end user. The other faction argues that … Read More

I have no idea…

Sarah O'Keefe / News1 Comment

More merger news, this time for ArborText. I’d like to explain the implications, but at this point, I’m drawing a blank. Any ideas out there? PTC Announces Acquisition of Arbortext

Classic predictions…

Sarah O'Keefe / NewsLeave a Comment

“Wholly new forms of encyclopedias will appear, ready-made with a mesh of associative trails running through them…” Doesn’t sound so strange if you’ve seen the Wikipedia, but it was written in 1945. See the full text of the article, in which Vannevar Bush outlined a … Read More

Summer is a lovely time for….

Sarah O'Keefe / NewsLeave a Comment

The Alfresco Manifesto Officially, it’s “Alfresco: Why Open Source?” The article describes the company’s approach to open-source content management. Alfresco is interesting for several reasons, not least of which is that the founder, John Newton, was the founder of Documentum. Read his manifesto. If you … Read More

Trouble at STC

Sarah O'Keefe / NewsLeave a Comment

There is now a Yahoo group dedicated to “returning the Society for Technical Communication to an organization that is more OPEN and truly RESPONSIVE to the needs of its members.” It’s not a good sign when a mailing list with this purpose attracts nearly 100 … Read More