In this webcast, Sarah O’Keefe discusses how to calculate the return on investment of an XML/DITA implementation for technical content. If you are considering XML and DITA, but are trying to figure out whether you can justify the cost and effort, this session is for … Read More
In this webcast, Sarah O’Keefe of Scriptorium offers an overview of content strategy analysis with an eye toward the implications and business case for your organization.
published in STC Intercom, September/October 2010 “Anyone can write.” How many times have you heard that tired cliché? And how did it ascend to a cliché? It’s pretty clear to me that most people are terrible writers. When someone says, “Anyone can write,” they actually … Read More
In this webcast, Sarah O’Keefe of Scriptorium surveys DITA’s publishing options and weighs their practical implications.
Scriptorium hosts Tristan Bishop of Symantec as he muses on technical communicators’ evolving roles.
Sarah O’Keefe, Ellis Pratt of Cherryleaf, and Tony Self of Hyperwrite Find out where these three presenters see the industry going. This event is for managers with tech comm responsibility, with or without prior technical writing experience.
In early 2009, Scriptorium Publishing conducted a survey to measure how and why technical communicators are adopting structured authoring. Of the 616 responses: 29 percent of respondents indicated that they had already implemented structured authoring. 16 percent indicated that they do not plan to implement … Read More
Originally published in STC Intercom, February 2010 I spend a lot of time giving presentations on XML, structured authoring, and related technologies. The most common negative reaction, varied only in the level of hostility, is “Why are you stifling my creativity?” Does XML really mean … Read More
STC Intercom, December 2009 The relatively low percentage of lone writers who have implemented XML is a logical result of the typical lone writer working environment. Given the current status of the authoring and publishing tools, any lone writer who implements XML will need to … Read More
The rise of Web 2.0 technology provides a platform for user-generated content. Publishing is no longer restricted to a few technical writers—any user can now contribute information. But the information coming from users tends to be highly specific, whereas technical documentation is comprehensive but less … Read More