The commodity trap

Sarah O'Keefe / OpinionLeave a Comment

In a recent post on lean content strategy, I wrote about a focus on waste reduction: After creating a nice automated XML-based process, waste in formatting is eliminated, and we declare victory and go home. Unfortunately, the organization is now producing irrelevant content faster, and the … Read More

Content strategy amateur hour

Alan Pringle / OpinionLeave a Comment

“My team is looking into how we can use <incumbent tool> to handle our new content requirements.” That’s what I heard from a manager during a recent phone call about a company’s expanding content needs. The tools-focused response made me cringe.

DITA training call for participation

Sarah O'Keefe / Opinion1 Comment

One of the major challenges in implementing DITA projects is training. Although we (and others) offer fabulous live, instructor-led training, there is also a need for asynchronous learning–where can a student go to learn DITA independently? To address this need, Scriptorium is starting an open-source effort to … Read More