What I learned at tcworld India
Some thoughts after a trip to Bangalore for the tcworld India event.
What I learned at tcworld India
Some thoughts after a trip to Bangalore for the tcworld India event.
Trends in technical communication, 2014 edition
Our annual prognostication, along with an assessment of our predictions from last year.
Five gotchas that will affect your translation turnaround time
Having worked at two translation companies and on many projects requiring localization, I appreciate just how nimble LSPs (language service providers) can be. Their ability to track down translators with the necessary subject matter expertise and handle a vast array of file formats is truly remarkable. That said, localization efficiency is dependent on you, the content provider.
How the “we-meeting” kills good tech comm
Does this sound familiar?
One reason for lack of accountability is the we-meeting. You know the one: “We need a new process for handling customer service issues.” Lots of discussion follows, but no clear direction is given, nor is any responsibility taken.
Bruce Clarke (The View from HR column) referencing consultant Kathleen Kelly
Perils of DITA publishing, part 4: PDF acrobatics
In which we bend PDF publishing to our will. Eventually.
Perils of DITA publishing, part 3: Indexing
In which we are boxed in by the limitations of DITA indexing support.
The convergence of information science and tech comm
Until I started working at Scriptorium, my educational and work background was in information and library science.
Cloudy with a chance of WOMBAT
For remote work, file management in the cloud is way easy. Other methods, not so much…
Tempus fugit
I’ve been thinking about how time affects communication. We have constant deadlines, some of which are easier to meet than others. But there are other ways in which time affects content strategy.
