The true cost of incumbency bias

Sarah O'Keefe / Opinion1 Comment

When selecting authoring and publishing tools, there is an unfortunate human instinct to cling to the familiar. This ranges from a slight preference for the tool currently in use to “You will pry this software from my cold, dead hands.”

The Age of … Expertise?

Sarah O'Keefe / Opinion5 Comments

Over on O’Reilly’s Radar blog, Andy Oram has a fascinating article about the demise (!) of the Information Age and what will be next: [T]he Information Age was surprisingly short. In an age of Wikipedia, powerful search engines, and forums loaded with insights from volunteers, … Read More