Tag: content ops

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Content ops stakeholders: Content authors (podcast, part 1)

In episode 122 of The Content Strategy Experts podcast, Alan Pringle and Gretyl Kinsey talk about content authors as content ops stakeholders.

“I think it’s really important to note here, a lot of these resources are not human people. They are systems or databases that provide information. You pull information from these multiple sources and put it together to provide a really dynamic and personalized user experience for the people who are reading your content.”

– Alan Pringle

Gretyl Kinsey

June 27, 2022

Podcast Podcast transcript

Content ops stakeholders: Content consumers (podcast)

In episode 121 of The Content Strategy Experts podcast, Alan Pringle and Bill Swallow talk about content consumers as content ops stakeholders.

“If you look up a restaurant on your phone and go to view the menu, most of the time, that menu is going to be a PDF. And you are sitting there, zooming in, scrolling around, and pinching, and trying to read this menu that really should have just been a responsive HTML page.”

– Bill Swallow

Alan Pringle

June 13, 2022

Podcast Podcast transcript

Content ops stakeholders: Risk management (podcast)

In episode 120 of The Content Strategy Experts podcast, Gretyl Kinsey and Sarah O’Keefe discuss content ops stakeholders in risk management.

“Your regulatory environment for a single product could actually be different depending on where you’re selling it. You have to do things a certain way in Europe. You have to do things a certain way in the US.”

– Sarah O’Keefe

Gretyl Kinsey

June 6, 2022

Cooking ingredients including sugar, flour, spices, and eggs laid out on a counter

Content strategy

Is Content as a Service right for you?

Content as a Service (CaaS) changes publishing from a “push” model to an on-demand model. If you’re looking to pull content from multiple sources and incorporate more flexibility into your content operations, it may be time to consider CaaS. Here are some resources to help you get started:

ScriptoriumTech

May 31, 2022

white Scriptorium owl on a blue background

STC India

Sarah O’Keefe will present Content Strategy, Content Operations, & Content Design: What path equips you best for your future? on June 10th at 8:00 a.m. ET.

Buy tickets.

ScriptoriumTech

May 11, 2022

Podcast Podcast transcript

Content ops stakeholders: Tech support (podcast)

In episode 118 of The Content Strategy Experts podcast, Bill Swallow and Sarah O’Keefe discuss content ops stakeholders in tech support.

“If you are delivering multi-hundred page PDFs to your tech support people, then I can assure you that your tech support people hate you. Opening a 600 page document and then having to search through it while you’re on the phone under all this pressure is not the experience that you want.”

– Sarah O’Keefe

Bill Swallow

May 2, 2022

Content strategy

Content Transformation book release!

Digital content is great, but sometimes, I really need the experience of a physical book. To celebrate Scriptorium’s 25th anniversary, we have published a collection of our most popular white papers. All of these featured white papers are available (for free!) on our website, but if you’re having one of those days where only a book will do…this one is for you.

ScriptoriumTech

April 25, 2022

Podcast Podcast transcript

Content ops stakeholders: Localization (podcast)

In episode 115 of The Content Strategy Experts podcast, Bill Swallow and Sarah O’Keefe discuss content ops stakeholders in localization.

“Using baseball examples isn’t going to work well in a country where baseball is not a thing. So you have to think about that. Does your text, does your content, do your examples work and are they appropriate in your target language and culture?”

– Sarah O’Keefe

Bill Swallow

March 28, 2022

Podcast Podcast transcript

Content ops stakeholders: Tech stack managers (podcast)

In episode 114 of The Content Strategy Experts podcast, Bill Swallow and Gretyl Kinsey talk about developers and managers of the technical stack as content ops stakeholders.

“Without a gatekeeper, things can go awry very quickly. Other groups can take ownership of a particular piece of the tech stack and then you start to have some issues.”

– Bill Swallow

Gretyl Kinsey

March 14, 2022