Know your audience, political edition

Sarah O'Keefe / Humor3 Comments

Dear Sarah Palin, Your campaign schedule looks brutal. And since you’re not flying commercial carriers, you don’t even get frequent flyer miles. It’s truly tragic. Thank you for your personal letter. I have a few tips for you from the technical communication industry that should … Read More


Sarah O'Keefe / Opinion2 Comments

In the past couple of weeks, I read an excellent post from Dave Kellogg about Facebook, and then received an invitation to join from a fellow technical writer. So I did. Here are a few initial impressions: Facebook is much more compelling than LinkedIn (where … Read More

Buggy whips, anyone?

Sarah O'Keefe / Opinion1 Comment

Jared Spool thinks that the technical writing profession is toast: It’s no surprise that the two most popular topics at the [STC] annual conference are user experience and interaction design. Both are growing areas, while the art of writing manuals is going the way of … Read More