I’m about to replace an old toilet, not-so-affectionately nicknamed the Lazy River.
When selecting authoring and publishing tools, there is an unfortunate human instinct to cling to the familiar. This ranges from a slight preference for the tool currently in use to “You will pry this software from my cold, dead hands.”
When I started at Scriptorium a year ago, I knew almost nothing about tech comm. I knew what technical content was, having used it many times, but I’d never really thought about how it was produced.
The elimination of the distribution monopoly for content is upending the publishing industry and technical communication specifically.
As technical communicators, our ultimate goal is to create accessible content that helps users solve problems. Focusing on developing quality content is the priority, but you can take that viewpoint to an extreme by saying that content-creation tools are just a convenience for technical writers: … Read More
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