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Conversational AI: The Cost of Ignoring Structured Content

May 13 @ 11:00 am - 12:00 pm EDT

Conversational AI is everywhere, but reliable AI responses depend on reliable content. So, how do you ensure your content is reliable? Join us on Wednesday, May 13th, at 11 am Eastern for our next episode of “Let’s Talk ContentOps!”

Webinar promotional graphic with a dark navy blue background. A calendar icon in the upper left is followed by the date "MAY 13, 2026" in a gold-outlined box. The main title reads "Conversational AI: The Cost of Ignoring Structured Content" in large bold white text. A subtitle in gold reads "Rahel Bailie on why reliable conversational AI responses rely on machine processable content." In the lower right, two logos appear side by side: "The Content Wrangler" and "Heretto." A circular headshot photo of a woman with short gray hair, glasses, and a gray scarf appears on the right side of the image.

Guest Rahel Bailie, Content Solutions Strategist at Content Seriously, and host Sarah O’Keefe, Founder & CEO of Scriptorium, examine how the intersection of structured content and conversational AI has evolved. They also discuss practical next steps that organizations can take to create a successful AI content strategy.

During the show, attendees will learn:

  • What structured content is and how it fuels reliable conversational AI responses
  • How technical writers and conversation designers can collaborate for optimal output
  • The practical next steps for creating successful AI outcomes

Register for the webinar on BrightTalk

Can’t make it to the live show? Register, and we’ll send you the recording!

Let’s Talk ContentOps is brought to you by The Content Wrangler, Scriptorium Publishing, and is sponsored by Heretto, a powerful component content management system (CCMS) platform to deploy help and API documentation in a single portal designed to delight your customers.

Details

Organizer

  • The Content Wrangler