DITA for small teams (podcast)

Gretyl Kinsey / Podcast, Podcast transcriptLeave a Comment

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In episode 93 of The Content Strategy Experts podcast, Gretyl Kinsey and Sarah O’Keefe talk about how to determine whether DITA XML is a good fit for smaller content requirements.

“Scalability or anticipated scale is actually a good reason to implement DITA for a small team.”

–Sarah O’Keefe

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Content operations (ContentOps)

Sarah O'Keefe / Content strategyLeave a Comment

materials for designing and planning for building a house

Content operations (or ContentOps) refers to the system your organization uses to develop, deploy, and deliver customer-facing information. Rahel Bailie refers to it as the way that your organization operationalizes your content strategy.

Over at easyDITA, there’s a more aspirational definition, which includes the purpose of good ContentOps:

Content Operations — ContentOps — is the infrastructure that maximizes your content creators’ efforts and guards against procedural errors by automating as much of the content development process as possible. 

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How to align your content strategy with your company’s needs (podcast)

Elizabeth Patterson / Podcast, Podcast transcriptLeave a Comment

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In episode 92 of The Content Strategy Experts podcast, Elizabeth Patterson and Alan Pringle share how you get started with a content strategy project and what you can do if you really don’t have a solid grasp on your needs.

“It’s about opening yourself up to getting feedback from someone who’s done this stuff before, and may come up with some solutions that you didn’t necessarily consider in your own thinking.”

–Alan Pringle

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Developing a strategy for learning content

Gretyl Kinsey / Content strategy, DITALeave a Comment

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Learning content is any material used for educational purposes, including e-learning courses, training guides, instructor guides, instructional videos, and more. This might represent the bulk of the content you produce, or it might be just one part of your overall content set. Either way, it’s important to develop a plan for creating, updating, and delivering learning content as efficiently as possible. Here are some tips for addressing learning content as part of your content strategy.

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The content lifecycle: Archiving

Elizabeth Patterson / Content strategy1 Comment

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You’ve started developing a content strategy and are getting a better grasp on the content lifecycle. But what do you do about older content? It’s not as relevant as your most recent content, but there are still times when it proves useful. Your archiving approach is an important part of your content strategy and is often overlooked. 

If you are moving from one content environment to another, you only want to convert what’s necessary. Archiving and organizing your content will help you decide what legacy content you want to convert. Here are some things to keep in mind when putting a plan in place for archiving content. 

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Understanding information architecture (podcast)

Alan Pringle / Podcast, Podcast transcript2 Comments

Scriptorium owl wearing headphones

In episode 88 of The Content Strategy Experts podcast, Alan Pringle and special guest Amber Swope of DITA Strategies talk about information architecture.

“Information architecture is a role, not necessarily a position, but by ignoring it, you end up without the discipline and the consistency that really enables great customer experiences.”

– Amber Swope

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