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Careers

We are always interested in hearing from people with skills that are a good match for our team.

Technical consultant

The technical consultant builds out publishing solutions for customers in technology, manufacturing, life sciences, finance, and other content-heavy industries. The technical consultant analyzes problems, recommends solutions, and configures systems to meet customer requirements. Typical work involves developing custom DITA Open Toolkit plugins for import and export, DITA specialization, authoring tool and CCMS configuration, and more.

This role is a great fit for someone who:

  • Enjoy solving complex technical problems
  • Excels at mastering new technologies
  • Sees a variety of projects as an opportunity rather than an annoyance

Requirements

  • Team player: collaborates well with others to design and build solutions
  • At least five years of development experience using XML, DITA, XSLT, XSL-FO, DITA-OT/DTDs, web technologies, and other standards-based publishing tools and technologies
  • Experience implementing and configuring XML and component content management systems, such as AEM Guides, Heretto, Tridion Docs, and IXIASOFT
  • Experience with source control systems, especially Git
  • Experience with ticketing systems, especially JIRA
  • Expert knowledge of topic-based, modular writing concepts
  • Knowledge of learning technologies, such as LMSs, LCMSs, SCORM, and xAPI
  • Ability to communicate technical details to novice audiences
  • Ability to communicate professionally and clearly in English
  • An excellent attitude and a sense of humor

Pluses

  • Content strategy and information architecture
  • Scripting languages
  • Experience with oXygen XML or similar development environment
  • Experience with print publishing workflows and tools, such as InDesign and FrameMaker 
  • Proficiency in languages other than English
  • Experience with localization workflows
  • Experience working in a distributed organization
  • Experience working in a consulting organization

 

Content strategist

The content strategist designs publishing solutions for a variety of customers in technology, manufacturing, life sciences, financial, and other content-heavy industries. The content strategist interviews project stakeholders and reviews existing content to uncover business requirements, does gap and needs analysis work, and recommends solutions. The primary role of the content strategist is to design content operations that provide for easy and effective authoring, reuse, content management, workflows, and multichannel publishing or Content as a Service.

This role is a great fit for someone who:

  • Has strong content analysis skills and understands how to uncover implicit document structure
  • Is skilled at content modeling
  • Can quickly sift through large volumes of information to find patterns and edge cases
  • Can evaluate conflicting requirements and find the best possible solution
  • Sees a variety of projects as an opportunity rather than an annoyance

Requirements

  • Team player: collaborates well with others to design and build solutions
  • At least five years of experience with DITA, DocBook, and other content standards
  • Experience designing specializations for DITA
  • Experience working in XML and component content management systems, such as AEM Guides, Heretto, Tridion Docs, and IXIASOFT
  • Experience mapping metadata and taxonomies to customer requirements
  • Expert knowledge of topic-based, modular writing concepts
  • Knowledge of learning technologies, such as LMSs, LCMSs, SCORM, and xAPI
  • Ability to communicate technical details to novice audiences
  • Outstanding written and verbal English communication skills
  • An excellent attitude and a sense of humor

Pluses

  • Experience with headless CMSs and knowledge graphs
  • Experience with print publishing workflows and tools (such as InDesign and FrameMaker) 
  • Experience with source control systems, especially Git
  • Experience with ticketing systems, especially JIRA
  • Proficiency in languages other than English
  • Experience with localization workflows
  • Experience working in a distributed organization
  • Experience working in a consulting organization

 

Internships

If our technical consultant or content strategist positions sound like your dream job, but you don’t (yet!) have the skills or experience required, consider our internship program. Interns are expected to have a basic understanding of web technologies, such as HTML, CSS, and WordPress, along with an interest in learning new technologies and applying them to complex content problems. Very often, our interns are already the “technical support person” in their family or community.

To be considered for an internship, tell us about your skills and what areas of publishing are of interest to you.

Internships typically run three to six months and are paid.

 

Interested in a career with Scriptorium?

Send your resume and cover letter to [email protected]. PDF resumes are preferred over Word files. Please, no phone calls and no agencies.

Our jobs are remote in the United States. Currently, we have operations in Durham, North Carolina (main office), New York, and Washington state.

To maximize collaboration, employees across all time zones are expected to be available during core business hours: 11 a.m. to 4 p.m. Eastern time.

 

Non-discrimination policy

Scriptorium is an equal opportunity employer. We do not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression.