Careers

Are you fascinated by publishing and technology? Does your ideal job require continual learning and evolution? Do you enjoy delicious pastries and other baked goods? Perfect.

We are currently looking for a new team member. We will consider candidates for either the technical consultant or technical specialist role. Be sure to tell us where you think you fall in your cover letter. And whether you prefer donuts or muffins.

Technical consultant

The technical consultant designs and implements publishing solutions for a variety of customers in manufacturing, life sciences, and other content-heavy industries. The technical consultant analyzes customer problems, identifies requirements, evaluates the costs and benefits of various solutions, develops strategic recommendations, and designs and implements workflows that meet the customer requirements.

We are looking for someone who enjoys solving complex technical problems, excels at mastering new technologies, and sees a variety of projects as an opportunity rather than an annoyance.

Requirements

  • Team player
  • Expert knowledge of XML, DITA, XSL, DITA-OT, web technologies, and other standards-based publishing tools and technologies
  • Experience implementing and configuring XML and content management systems
  • Understanding of topic-based, modular writing concepts
  • Outstanding client management skills
  • Outstanding technical communication skills
  • Outstanding written and verbal English communication skills
  • An excellent attitude and a sense of humor
  • Available for up to 25% travel

Pluses

  • Expert understanding of content strategy and information architecture
  • Knowledge of scripting languages
  • Experience with a wide variety of publishing tools
  • Experience with print and ebook production
  • Proficiency in languages other than English
  • Experience with translation workflows
  • Certified Technical Trainer credential
  • Experience with marketing and sales of professional services

Technical specialist

The technical specialist assists with the design and implementation of publishing solutions for a variety of customers in manufacturing, life sciences, and other content-heavy industries.

We are looking for someone who enjoys solving technical problems, is eager to master new skills to address client challenges, and sees a variety of projects as an opportunity rather than an annoyance.

Requirements

  • Bachelor’s degree
  • 3–5 years professional work experience, preferably in a technical field
  • Knowledge of HTML and XML
  • Experience in basic software development, such as version control, QA principles, and Agile concepts
  • Outstanding written and verbal communication skills
  • Strong customer service skills
  • An excellent attitude and a sense of humor
  • Team player
  • Available for occasional travel

Pluses

  • Knowledge of DITA, XSL, DITA-OT, web technologies, and other standards-based publishing tools and technologies
  • Knowledge of scripting languages
  • Experience with a wide variety of publishing tools
  • Experience with print and ebook production
  • Proficiency in languages other than English
  • Experience with marketing and sales of professional services
  • Experience creating technical documentation: technical writing, technical editing, desktop publishing

Location: We currently have employees in Research Triangle Park (Durham), North Carolina; we also have an employee in the Capital District of New York (Clifton Park). Candidates in those locations are preferred. For very experienced candidates (not interns), we will consider other locations.

Full-time employees at Scriptorium Publishing enjoy a flexible, dynamic working environment with interesting projects. Scriptorium provides a full array of benefits, including paid vacation and sick time, health insurance, 401k with matching, disability insurance, flexible working hours, and bonuses.

Relocation is not available.

To apply, send your resume and cover letter to careers@scriptorium.com. PDF resumes are preferred. Please, no phone calls and no agencies.

Non-discrimination policy
Scriptorium is an equal opportunity employer. We do not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity, or gender expression.