Author Archive

Extracting deliverables from DITA

August 18th, 2010 by Sarah O'Keefe

In this webcast, Sarah O’Keefe of Scriptorium surveys DITA’s publishing options and weighs their practical implications.

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The mission of technical communication

August 17th, 2010 by Sarah O'Keefe

The mission of technical communication is light.

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All your followers are belong to us?

August 13th, 2010 by Sarah O'Keefe

In our latest hiring round, I’m seeing something new: candidates with existing social media networks. If we hire one of these candidates, (more…)



Balancing user advocacy and corporate responsibilities

August 10th, 2010 by Sarah O'Keefe

Anne Gentle, in the post Writing Engaging Technical Documentation, says this:

I love it when I hear people say, “I no longer work for development. I work for the user.” (more…)



A contrarian view of the future of publishing

July 29th, 2010 by Sarah O'Keefe

Based on a quick Google search, things don’t look too hot for publishing:

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The role of the gatekeeper is changing

July 27th, 2010 by Sarah O'Keefe

Thanks to Peg Mulligan for hosting my guest post at her blog Content for a Convergent World. I wrote about the evolving role of the gatekeeper and the implications for technical communicators. Read the whole thing.