Inside the transformation: How CompTIA rebuilt its content ecosystem for greater agility and efficiency (webinar)

CompTIA plays a critical role in the global technology ecosystem. As the largest vendor-neutral credentialing organization for technology workers, CompTIA supports technology professionals with digital skills training and job-role based certifications. After an acquisition, CompTIA faced the challenge of unifying multiple content systems, editorial teams, and delivery formats. To tackle this, they implemented a centralized, structured content model supported by a robust content management system.

This webinar details how CompTIA overhauled its content operations from strategy through implementation. Becky Mann, VP Content Development at CompTIA, Bill Swallow, Director of Operations at Scriptorium, and David Turner, Consultant Publishing Automation at DCL walk through this challenging transformation that was implemented without a pause in production. CompTIA transformed content to DITA and updated to a modern component content management system (CCMS) that now allows CompTIA’s instructional designers to focus on creating high-quality learning experiences instead of formatting files.

Register for this webinar on DCL’s website.