Bill Swallow, Director of Operations, specializes in global content strategy.

Bill partners with enterprise content owners to design and build content systems that solve complex information management and localization problems. Often, projects require centralizing and streamlining content development across multiple teams, departments, and regions. Bill expertly balances high-level business priorities with the specific needs of content contributors.

Prior to joining Scriptorium, Bill worked in localization on both the client and vendor sides. This experience makes him acutely aware of the many possible pitfalls in content localization, including technology considerations, complex workflows, cultural challenges, and writing practices.

Between 2010 and 2017, MindTouch identified Bill as a leading influencer in technical communication, content strategy, and content experience.

Bill holds a Bachelor of Science degree in Communication from Rensselaer Polytechnic Institute.

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