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Upcoming events

Adobe DITA World 2022


Have questions about AEM and DITA? We’ve compiled some useful resources. How does content, particularly post-sales content, fit in the scheme of delivering exceptional digital experiences? Find out during a leadership... Read more »

STC India


Sarah O'Keefe will present Content Strategy, Content Operations, & Content Design: What path equips you best for your future? on June 10th at 8:00 a.m. ET. Buy tickets.

LavaCon 2022

Astor Crowne Plaza Hotel 739 Canal St., New Orleans, LA, United States

From the organizer: The LavaCon Content Strategy Conference is a gathering place where content professionals share best practices, network with peers, and build relationships.  For decades, we have been railing against content silos and trying to unify content across the enterprise. But our efforts at single sourcing, unified content teams, and enterprise content models are too... Read more »

tcworld 2022

ICS Messe Stuttgart, Germany

Join us at the largest technical communication conference in the world. Sarah O'Keefe presents on November 8 at 9:30 a.m. Stuttgart time (Central European time) on Aligning Industry 4.0 with technical communication through Content as a Service. Contact us to set up a private meeting during the event. Buy conference tickets.  

Let’s Talk Personalization: Personalization for B2B


From our sponsor, AvenueCX: For years, the B2C space has leveraged personalization to target audiences with relevant content. In the B2B space, businesses are only beginning to recognize the value personalization offers their customer engagement with the brand, revenue, and content experiences. But B2B personalization differs from B2C personalization. Good news: here’s your opportunity. Be ahead... Read more »


Understanding the Business Value of Content-as-a-Service


What’s CaaS, and how does it add value to your content? To find out, join Sarah O’Keefe for the free upcoming webinar, “Understanding the Business Value of Content-as-a-Service,” hosted by The Content Wrangler and Heretto. You’ll learn about this new approach to content delivery, and how to use CaaS to mitigate problems with organizational silos. Join... Read more »



Kimpton Hotel Monaco Baltimore 2 N. Charles Street, Baltimore, MD, United States

Join Sarah O’Keefe for her talk “The Cost of (Content) Maturity” as she explores the possibilities of knowledge graphs and CMSs that support them, while paying close attention to the cost. Alan Pringle will be part of a panel unpacking the reality checks organizations have to consider before the CCMS selection process. From the organizer: ConVEx is an immersive experience... Read more »


Register for DITAWORLD to hear Sarah O'Keefe speak about the impact of AI in content operations. Is AI the meteor? Are we the dinosaurs? An early assessment of AI in content operations. AI has come to the content world with ChatGPT and other generative AI engines, which produce content that looks and sounds plausible. Already,... Read more »


We Have AI — Can We Ditch Structured Content Now?

Webinar, online Save the date for this free webinar as Sarah O’Keefe and host, Rahel Bailie, talk about integrating AI in your content operations. From the organizer: Today’s content operations demand automation—machines can process huge volumes of information instantly, but they’ve needed predictable content to do that. Until now, the way to efficiently do this has been with... Read more »


Boston DITA User’s Group

Meeting, online Sarah O’Keefe will share new insights on a session she led in January based on the predicted impact of Chat GPT and other large language models. During this virtual meeting, you’ll have the chance to ask Sarah your questions about AI, taxonomy, content operations, and more. We recommend that you watch the recording of her... Read more »