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“I feel like people anthropomorphize AI a lot. They’re having a conversation with their program and they assume that the program has needs and wants and desires that it’s trying to fulfill, or even worse, that it has your best interest at heart when really, what’s going on behind the scenes is that it’s just a statistical model that’s large enough that people don’t really understand what’s going on. It’s a model of weights and it’s emitting what it thinks you want to the best of its ability. It has no desires or needs or agency of its own.”

— Rich Dominelli

“If you’ve got people working in a web CMS and you’ve got people working in a CCMS, and they’ve always worked separately, and then suddenly you ask them to come together and collaborate and maybe have one group or the other choose a new tool so that they can share content, but they’ve never had that process of working together, there’s going to have to be not just a tool solution to get them working together, but a people solution and a whole different mindset in the way that they work together.”

— Gretyl Kinsey