tcworld 2024
November 5 - November 7
Stuttgart
November 5th-7th
Join us at the largest technical communication conference in the world! Here’s where you can see the Scriptorium team in action.
So much waste, so little strategy: The reality of enterprise customer content
Speaker: Sarah O’Keefe
To allow customers to effectively use your products and services, it’s crucial to integrate your technical, learning, and support content across the enterprise. Typically, departments create these content types in isolation using incompatible systems, leading to inconsistency, inefficiency, and redundancy. This presentation advocates for a unified content operations by implementing a single source repository and shared infrastructure to improve the customer experience.
Modernizing your content management system: The challenges of replatforming
Speaker: Bill Swallow
Technical communication organizations often need to replatform their content in a new CMS as their business needs evolve which can be costly and complex. This session covers the business justification, risks, and benefits of a replatforming project.