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Content management Content reuse Localization Structured content

Content operations (content ops)

Content operations (content ops or ContentOps ) refers to the system your organization uses to develop, deploy, and deliver customer-facing information. Rahel Bailie refers to it as the way that your organization operationalizes your content strategy.

Over at easyDITA, there’s a more aspirational definition, which includes the purpose of good content ops:

Content Operations — ContentOps — is the infrastructure that maximizes your content creators’ efforts and guards against procedural errors by automating as much of the content development process as possible. 

Sarah O'Keefe
March 29, 2021
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Podcasts

How to align your content strategy with your company’s needs (podcast)

In episode 92 of The Content Strategy Experts podcast, Elizabeth Patterson and Alan Pringle share how you get started with a content strategy project and what you can do if you really don’t have a solid grasp on your needs.

“It’s about opening yourself up to getting feedback from someone who’s done this stuff before, and may come up with some solutions that you didn’t necessarily consider in your own thinking.”

–Alan Pringle

ScriptoriumTech
March 22, 2021
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DITA DITA specialization DITA XML—authors Learning content Structured learning content

Developing a strategy for learning content

Learning content is any material used for educational purposes, including e-learning courses, training guides, instructor guides, instructional videos, and more. This might represent the bulk of the content you produce, or it might be just one part of your overall content set. Either way, it’s important to develop a plan for creating, updating, and delivering learning content as efficiently as possible. Here are some tips for addressing learning content as part of your content strategy.

Gretyl Kinsey
March 15, 2021
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Podcasts

Using text strings and microcontent (podcast, part 2)

In episode 91 of The Content Strategy Experts podcast, Gretyl Kinsey and Simon Bate continue their discussion about using text strings and microcontent. This is part two of a two-part podcast.

“Make sure that their voice is heard. All groups that are using your strings need to have some input or have a way of communicating their needs to the organizations controlling those strings.”

– Simon Bate

Simon Bate
March 8, 2021
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Podcasts

Using text strings and microcontent (podcast, part 1)

In episode 90 of The Content Strategy Experts podcast, Gretyl Kinsey and Simon Bate talk about using text strings and microcontent. This is part one of a two-part podcast.

“They’re starting to get the idea of taxonomy and how important it is for all parts of their business to communicate using the exact same language. If this can be captured and put in one place, then those strings can be available to everybody.”

– Simon Bate

Simon Bate
March 1, 2021
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