Before you start a content ops project, be sure you know the key players, how they like to communicate, and what their roles are. The Content Strategy Experts podcast breaks down the stakeholders on content ops projects and offers advice on how to get their buy-in to ensure success.
Content operations (content ops or ContentOps) is the engine that drives your content lifecycle. You need the right workflows in place to ensure your engine is running efficiently. Here are some resources to help you get started:
Content as a Service (CaaS) changes publishing from a “push” model to an on-demand model. If you’re looking to pull content from multiple sources and incorporate more flexibility into your content operations, it may be time to consider CaaS. Here are some resources to help you get started:
In episode 119 of The Content Strategy Experts podcast, Elizabeth Patterson and Bob Johnson of Tahzoo discuss accessibility when authoring DITA content.
“By its very nature, DITA being strongly structured facilitates more accessible content.”
– Bob Johnson
Digital content is great, but sometimes, I really need the experience of a physical book. To celebrate Scriptorium’s 25th anniversary, we have published a collection of our most popular white papers. All of these featured white papers are available (for free!) on our website, but if you’re having one of those days where only a book will do…this one is for you.
Even when you put an excellent plan for content strategy and solid content operations in place, you can be sure that there will be surprises. Your authors will come up with weird outlier content that your current formatting and your current information architecture can’t accommodate. Faced with a deadline, a quick and dirty solution is appealing.
But those quick fixes have hidden costs that add up over time, especially if the workaround gets popular.
You’ve finished putting together your content strategy and have approval to move forward. It’s time to build out content operations. What does this mean? And how do you ensure success?
Let’s take a look at some of our highlights from the year, including posts and podcasts on content operations (content ops) and personalization.
To help you with your holiday meal planning, Scriptorium has put a list of favorite recipes together. Of course, most of the recipes are desserts, but don’t worry—we’ve included a few non-dessert options.
In episode 104 of The Content Strategy Experts podcast, Elizabeth Patterson and Sarah O’Keefe discuss Scriptorium’s Content Ops Manifesto.
“The bigger your system is and the more content you have, the more expensive friction is, and the more you can and should invest in getting rid of it.”
– Sarah O’Keefe
