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Podcasts

Content as a Service (podcast, part 2)

In episode 117 of The Content Strategy Experts podcast, Sarah O’Keefe and Patrick Bosek of Heretto continue their discussion about Content as a Service.

“Content as a Service is becoming a necessity to really deliver a strong customer experience from an answers and knowledge perspective.”

– Patrick Bosek

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Podcasts

Content as a Service (podcast, part 1)

In episode 116 of The Content Strategy Experts podcast, Sarah O’Keefe and Patrick Bosek of Heretto talk about Content as a Service.

“Do we still have places where building a static site or a static set of help materials makes a lot of sense? Totally. But there’s a natural aspect of dynamic changing content. If that content is going to be a little bit different based on who or where or when you access it, then you can’t build it statically. That’s one of the things you’ll never get from a PDF.”

– Patrick Bosek

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