See Scriptorium at these summer events!

We have several great events lined up for the summer of 2025. Here’s where you can see Scriptorium in action.

DITAWORLD 2025

June 3rd—5th

During the DITAWORLD 2025 online content conference, Scriptorium CEO Sarah O’Keefe will participate in this expert panel:

Empathy is not a prompt: Risks and chances of technical content services in an AI-first world

Panel schedule: June 4th at 4:15 pm EDT

In an era where AI is reshaping how we create, deliver, and consume technical content, what remains uniquely human? Join moderator Stefan Gentz and industry experts Sarah O’Keefe, Bernard Aschwanden, and Markus Wiedenmaier as they explore the evolving role of empathy, ethics, and human judgment in content services.

This session will dive into the promises—and pitfalls—of AI-driven automation in tech comm. From content accuracy and bias to transparency, user trust, and the subtle nuances of tone and intent, we’ll examine what AI gets right, where it falls short, and how content professionals can shape a future that’s both efficient and empathetic.

Whether you’re embracing AI tools or cautiously navigating their rise, this panel will offer grounded insights and bold questions to help you lead with clarity in an AI-first world.

Register for DITAWORLD 2025 to hear Sarah speak in this live panel discussion!

Ready, set, AI: How to futureproof your content, teams, and tech stack (webinar)

June 11th, 12 pm EDT

Your customers already expect smart, AI‑powered experiences. The question isn’t if you’ll adopt AI—but how fast you can get your content and processes ready. Following the packed‑house panel at ConVEx San Jose, we’re bringing the conversation online; including some interactive elements and fresh insights since the conference.

In one focused hour, our experts break down what “AI‑ready” really means and show you how to get there without derailing daily operations.

Artificial Intelligence is reshaping how content is created, accessed, and used. But before jumping into AI initiatives, how do you prepare your content, your teams, and your organization for success? Join our expert panel featuring Sarah O’Keefe (Scriptorium), Marianne Calilhanna (DCL), and Dipo Ajose‑Coker as they dive into the essentials of getting AI-ready.

Prepare to level up your content strategy for an AI-driven future.

Key takeaways

• Assess your content landscape: Spot gaps in structure, governance, and findability before AI exposes them.
• Build an AI‑friendly pipeline: Practical steps to enrich content with the right metadata and semantics.
• Upskill (and calm) your teams: Change‑management tips that turn AI anxiety into enthusiasm.
• Choose the right use cases first: Quick‑win scenarios that prove value fast, from content intelligence to virtual assistants.
• Mitigate the risks: Proven guardrails for data privacy, bias, and quality control.

Expert panel

• Sarah O’Keefe, CEO, Scriptorium: Industry pioneer and strategist for scalable content operations.
• Marianne Calilhanna, VP Marketing, Data Conversion Laboratory: 30‑year veteran turning complex content services into pragmatic solutions.
• Dipo Ajose‑Coker, Senior Product Marketing Manager, RWS Tridion Docs: Bridge between developers and end‑users, champion of structured content and AI‑driven productivity.

Register for this webinar on the CIDM website.

Inside the transformation: How CompTIA rebuilt its content ecosystem for greater agility and efficiency (webinar)

June 25th, 12 pm EDT

CompTIA plays a critical role in the global technology ecosystem. As the largest vendor-neutral credentialing organization for technology workers, CompTIA supports technology professionals with digital skills training and job-role based certifications. After an acquisition, CompTIA faced the challenge of unifying multiple content systems, editorial teams, and delivery formats. To tackle this, they implemented a centralized, structured content model supported by a robust content management system.

This webinar details how CompTIA overhauled its content operations from strategy through implementation. Becky Mann, VP Content Development at CompTIA, Bill Swallow, Director of Operations at Scriptorium, and David Turner, Consultant Publishing Automation at DCL walk through this challenging transformation that was implemented without a pause in production. CompTIA transformed content to DITA and updated to a modern component content management system (CCMS) that now allows CompTIA’s instructional designers to focus on creating high-quality learning experiences instead of formatting files.

Register for this webinar on DCL’s website.

The sky is falling—but your content is fine (webinar)

July 23rd, 1 pm EDT

Every few years, a new publishing trend sends leadership into a frenzy:

• “We need micro content for smartwatches!”
• “Everything must go into chatbots!”
• “Get ready for VR and the Metaverse!”
• “AI will replace our content team!”

Sound familiar?

In the next episode of our Let’s Talk ContentOps! webinar series, host Sarah O’Keefe and guest Jack Molisani explore how structured content will futureproof your content operations no matter what tech trends come along. Learn how to prepare content once and publish everywhere, from toasters to chatbots to jumbotrons and beyond.

Register for this webinar on BrightTalk.

And that’s not all! We’ll be attending several fall events, including the LavaCon content conference, and more.

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