Metadata is one of the most important factors in making the most of your DITA XML-based content environment. Whether you’re converting legacy content into DITA or creating new structured content, it’s important to know what metadata (or data about data) your files will keep track … Read More
When companies need to change the way they’re producing content, localization and scalability can be two of the biggest motivating factors. If your company’s content is not consistent, you may face significant challenges with translating it into new languages or distributing it via new platforms. … Read More
Keeping a content strategy implementation moving forward is important, but it isn’t always easy. You may have to deal with an extremely slow-moving project or unexpected delay. You may even have to put a project completely on hold. Here are some common obstacles that get … Read More
The recent slate of announcements for candidacy in the 2016 US presidential election got me thinking—how do campaigns relate to content?
You’ve probably heard the announcement countless times: “Please locate the nearest emergency exit.” Chances are you ignore these exits most of the time, but you feel safer knowing they’re there. You wouldn’t go to a restaurant or movie theater or travel on public transportation that … Read More
You’re probably hearing it more and more: silos are bad for your business. They discourage collaboration, lead to duplication and inconsistency, and prevent you from delivering a unified content experience to your customers. But what really happens when you try to break them down?
Having trouble with your technical content process? Need a strategy that can help you improve and scale? Before you make a change, talk to the other content-producing groups in your company—marketing, training, sales, support—to develop a content strategy that works across the entire organization.
You’ve made the transition to an XML workflow for publishing your technical content, converted all of your legacy content, and started authoring in the new system, as discussed in part 1 of this post. Although you now have a much better outlook on sustainability, you’re … Read More
Your publishing workflow has been the same for years, but new technology, different customer requirements, and company growth are making you realize you might need a change. Your print-based processes won’t always be sustainable, and XML is looking like a possibility for the future. There’s … Read More
In which we build assorted graphics and develop style guidelines.