Unlock the full potential of your CCMS with CCMS training

Don’t waste your big investment.

You’ve invested time and money implementing your CCMS. Or, maybe you’ve used those precious resources searching for a new one, because the one you have isn’t meeting your needs. 

Your CCMS is about to be your biggest asset in creating scalable, localized, and future-proof content, but only if your team knows how to use it. 

Before you assume your CCMS implementation is complete, experience the full value of your CCMS by investing in professional CCMS training. 

Why do you need training? 

CCMS training gives your team the knowledge and resources they need to maximize the ROI you made in structured content in the first place.

As our technical consultant Gretyl Kinsey shares, “Each CCMS requires new ways of working. With custom training, your users will have a smooth transition, and you can rest easy knowing that your team is using the full potential of your new system.”

“Each CCMS requires new ways of working. With custom training, your users will have a smooth transition, and you can rest easy knowing that your team is using the full potential of your new system.”

— Gretyl Kinsey

Selecting and implementing a CCMS is a special occasion. It’s likely to be something you only do once or twice in your career – unless you work at Scriptorum! We offer three levels of CCMS training. You can determine the best fit based on your team’s DITA knowledge and the level of customization in your CCMS.

Basic course outline

For both Basic and Basic + DITA training, this is the outline for our CCMS training courses: 

• Navigation and authoring
• Maps, publishing, and workflows
• Reuse and linking
• Administration

Basic CCMS training

This course covers the basics of content creation, management, and system administration for new CCMS users who are already familiar with DITA. 

After completing the basic training, your team will understand how to use your CCMS for: 

• Content creation, management, and publishing
• Workflows and assignments
• Versions and branching
• System administration and generating reports

Basic CCMS + DITA training

This training covers all the content in the basic CCMS training, and provides an in-depth overview of DITA, including best practices for users with minimal DITA experience. 

The Basic CCMS + DITA course is a great fit for organizations that are new to structured content, DITA, and content ops, ensuring you have a well-rounded perspective on how DITA works inside your CCMS. 

Custom CCMS training

Our third level of training is Custom CCMS training. If you’ve customized your CCMS, have unique workflows, or have built customizations in your CCMS, we can build training that addresses your specific configuration. 

Custom CCMS training shows your authors how to create content in their environment with your CCMS configuration, which saves your team time and optimizes productivity in one move. 

By investing in custom training, you can rest easy knowing our team of experts will guide your team away from common pitfalls while unlocking the full potential of your CCMS investment. 

Custom CCMS training shows your authors how to create content in their environment with your CCMS configuration, which saves your team time and optimizes productivity in one move.

Ready to start your training? 

Contact our team below to start the conversation, even if you’re not sure what level of training your team needs. We’ll guide you through your options and find the best fit!