Tag:

CCMS CMS Content management Structured content Webinar

The Sky is Falling—But Your Content is Fine, featuring Jack Molisani

Every few years, a new publishing trend sends leadership into a frenzy:

“We need micro content for smartwatches!”
“Everything must go into chatbots!
“Get ready for VR and the Metaverse!”
“AI will replace our content team!”

Sound familiar?

In this episode of our Let’s Talk ContentOps webinar series, host Sarah O’Keefe and guest Jack Molisani explored how structured content will futureproof your content operations no matter what tech trends come along. Learn how to prepare content once and publish everywhere, from toasters to chatbots to jumbotrons and beyond.

Sarah O'Keefe

July 28, 2025

white Scriptorium owl on a blue background

Learning content Podcasts Structured content

Help or hype? AI in learning content

Is AI really ready to generate your training materials? In this episode, Sarah O’Keefe and Alan Pringle tackle the trends around AI in learning content. They explore where generative AI adds value—like creating assessments and streamlining translation—and where it falls short. If you’re exploring how AI can fit into your learning content strategy, this episode is for you.

Sarah O’Keefe: But what’s actually being said is AI will generate your presentation for you. If your presentation is so not new, if the information in it is so basic that generative AI can successfully generate your presentation for you, that implies to me that you don’t have anything interesting to say. So then, we get to this question of how do we use AI in learning content to make good choices, to make better learning content? How do we advance the cause?

Alan Pringle

July 21, 2025

Training

Unlock the power of your platform with Heretto CCMS training

Using Heretto to manage your content? Make the most of your investment with self-paced Heretto CCMS training.

Christine Cuellar

July 14, 2025

The image features two people—one man holding a tablet and one woman wearing glasses—overlaid with circular graphic elements on a dark blue background. Text is as follows: "DCL LEARNING SERIES Inside the Transformation How CompTIA Rebuilt Its Content Ecosystem for Greater Agility and Efficiency CompTIA SCRIPTORIUM"

Webinar

How CompTIA rebuilt its content ecosystem for greater agility and efficiency (webinar)

After an acquisition, CompTIA faced the challenge of unifying multiple content systems, editorial teams, and delivery formats. To tackle this, they implemented a centralized, structured content model supported by a robust content management system. This webinar details how CompTIA overhauled its content operations from strategy through implementation without a pause in production.

Now we’re going to start seeing the true benefits of working in DITA, which is what I’m most excited about. We can maintain our content easily and focus on where things are changing versus converting, rearranging, or recopying content. I’m excited to see how our efficiencies gain as we move into our refresh cycle.

— Becky Mann