Author: Christine Cuellar
At LavaCon 2025, we investigated the impossible dream of customer content, uncovered the potential of structured learning content, and shared solutions to make sure your content doesn’t sleep with the fishes—or the whale sharks.
CompTIA plays a pivotal role in the global technical ecosystem. As the largest vendor-neutral training and credentialing organization for technology professionals, CompTIA creates career-advancing opportunities across a wide range of disciplines—cybersecurity, infrastructure, data, and more.
With the support of Scriptorium and other partners, CompTIA consolidated fragmented workflows into a unified ecosystem for structured learning content. The transformation has improved production efficiency and allows CompTIA to deliver global content without pausing ongoing content production. Additionally, it allows instructional designers to invest in compelling learning experiences instead of spending their time manually formatting content.
Back-to-school season is the perfect time to sharpen your DITA skills. Plus, we’ve updated LearningDITA to optimize your training experience!
Ready to maximize your publishing opportunities? Learn how to customize the DITA-OT in our new course.
We have several industry-leading sessions lined up for the rest of 2025. Learn about our upcoming events in this blog post.
Using Heretto to manage your content? Make the most of your investment with self-paced Heretto CCMS training.
Your customers expect intelligent, AI-powered experiences. Is your content strategy ready for an AI-driven world? After a popular panel at ConVEx San Jose, the team at CIDM brought the conversation online in this webinar.
AI is going to require us to think about our content across the organization, across the silos, because at the end of the day, the AI overlord, the chatbot is out there slurping up all this information and regurgitating it. The chatbot doesn’t care that, for example, I work in group A, Marianne’s in group B, and Dipo’s in group C, and we don’t talk to each other. The chatbot, the world, the consumer, sees us all in the same company. If we’re all part of the same organization, why shouldn’t it be consistent?
— Sarah O’Keefe
Struggling with enterprise content strategy? Our principal advisory sessions will get you on track.
We have several great events lined up for the summer of 2025. Here’s where you can see Scriptorium in action.
Trying to eliminate costly content errors, increase brand consistency, and create content at scale? Consider content reuse.