What if your training content could be seamlessly tailored to a learner’s environment no matter where or how they interact with it?
In episode 161 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle share their ideal world for enterprise content operations software, including specific requests for how content management software needs to evolve.
SO: “When I envision this in the ideal universe, it seems that the most efficient way to solve this from a technical point of view would be to take the DITA standard, extend it out so that it is underlying these various systems, and then build up on top of that. I don’t really care. What I do care about is that I need, and our clients need, the ability to move technical content into learning content in an efficient way. And right now that is harder than it should be.”
AP: “Oh, entirely. And I would even argue it should go the other way, because there is stuff possibly on the training side that the people in the product content side need. So both sides need that ability.”
SO: Right, so give us seamless content sharing, please. Pretty please.”
In episode 160 of The Content Strategy Experts Podcast, Alan Pringle and special guest Phylise Banner talk about the limitations of the learning management system, the rise of the learning content ecosystem, and more.
“I think about enterprise-wide applications. Consider the tools that are used to generate help solutions. Let’s just use Jira as an example. You have a knowledge base, enterprise-wide, and everyone at the organization has access to ask a question or search the knowledge base, or something like that. That’s where I want to go, that’s what I want to see. I want my learning experience platform to be like that. I want a knowledge base that I can tap into any place, anytime, anywhere. And then, have my mastery checked in the ways that I want to have it checked. ”
— Phylise Banner
Las Vegas, NV
March 24th-25th
As part of the preconference event for Adobe Summit, AEM Guides is hosting a user conference, and our team will be there!
Sarah O’Keefe will be leading the workshop, Technology is the Easy Part: Succeeding with DITA Adoption in Your Organization.
Once the preconference is over, we’ll be going to the Venetian Resort for Adobe Summit!
In episode 159 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker share tips for moving from unstructured to structured content.
“I mentioned it before: invest in training. It’s very important that your team knows first of all not just the tool, but also the concepts behind the tool. The concept of structured content creation, leaving ownership behind, and all of those things that we’ve referred to earlier on. You’ve got to invest in that kind of training. It’s not just a one-off, you want to keep it going. Let them attend conferences or webinars, and things like that, because those are all instructive, and those are all things that will give good practice.”
— Dipo Ajose-Coker
Join the Scriptorium team at ConVEx Minneapolis! Here’s where you can see our team in action.
Monday, April 8th at 10:15 am
Sarah O’Keefe will share insights on the pros and cons of AI alongside other industry experts Dawn Stevens, Val Swisher, and Rob Hanna.
Monday, April 8th at 4:45 pm
Monday afternoon, Sarah and Dawn will share experiences of content strategy projects gone wrong, including what lessons you can learn to avoid these pitfalls.
Tuesday, April 9th at 4:45 pm
In this talk, Bill Swallow (Scriptorium) and Emilie Herman (Financial Accounting Foundation) share lessons learned and advice for setting your DITA replatforming project up for success.
Wednesday, April 10th at 11:15 am
Bill Swallow will also be on a panel led by Marianne Calilhanna to talk about a new and exciting resource for content professionals; the Component Content Alliance.
Las Vegas, NV
March 26th-28th
Join the Scriptorium team in Las Vegas at Adobe Summit 2024!
If you’re attending the AEM Guides user event during the Adobe Summit preconference, don’t miss Sarah O’Keefe’s workshop, Technology is the Easy Part: Succeeding with DITA Adoption in Your Organization.
We predicted three content operations trends that will impact businesses in 2024. The resources in this post will help you prepare for these trends, the changing landscape of AI, and more.
In episode 158 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker discuss the challenges of moving from unstructured to structured content.
“I think we could make broad categories of challenges as tools, technology, people, and methodologies, and I think we’ll just dive into these because they’re not necessarily independent—some of them flow one into the other. One of the most complex and challenging parts is implementation. Changing over to a new tool also involves changing processes and training the staff. Basically, some documentation teams struggle with that initial learning curve.”
— Dipo Ajose-Coker
