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Learning content Podcasts Taxonomy

Taxonomy: Simplify search, create consistency, and more (podcast, part 1)

Can your learners find critical content when they need it? How do you deliver personalized learning experiences at scale? A learning content taxonomy might be your solution! In part one of this two-part series, Gretyl Kinsey and Allison Beatty share what a taxonomy is, the nuances of taxonomies for learning content, and how a taxonomy supports improved learner experiences in self-paced e-learning environments, instructor-led training, and more.

Allison Beatty: I know we’ve made taxonomies through all sorts of different frames, whether it’s structuring learning content, or we’ve made product taxonomies. It’s really a very flexible and useful thing to be able to implement in your organization.

Gretyl Kinsey: And it not only helps with that user experience for things like learning objectives, but it can also help your learners find the right courses to take. If you have some information in your taxonomy that’s designed to narrow it down to a learner saying, “I need to learn about this specific subject.” And that could have several layers of hierarchy to it. It could also help your learners understand what to go back and review based on the learning objectives. It can help them make some decisions around how they need to take a course.

Allison Beatty
February 3, 2025
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Learning content Podcasts

Transform L&D experiences at scale with structured learning content

Ready to deliver consistent and personalized learning content at scale for your learners? In this episode of the Content Operations podcast, Alan Pringle and Bill Swallow share how structured content can transform your L&D content processes. They also address challenges and opportunities for creating structured learning content.

There are other people in the content creation world who have had problems with content duplication, having to copy from one platform or tool to another. But I will tell you, from what I have seen, the people in the learning development space have it the worst in that regard—the worst.

— Alan Pringle

Alan Pringle
January 13, 2025
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tcworld 2025

November 11th—13th

Stuttgart, Germany

Come see us at tcworld 2025, the largest technical content conference in the world! Hear Scriptorium CEO Sarah O’Keefe speak in the following session.

Accelerating global content delivery with structured learning content

This case study presentation describes an implementation of structured learning content for a major organization that supports technology professionals with training and certification programs

The organization client manages a growing portfolio of digital content, certification materials, and training resources. They needed robust, scalable content operations to keep pace with evolving learning needs and market demands. They evaluated several traditional learning content systems, but none of them met their stringent requirements for authoring, flexibility, automation, and extensibility. Ultimately, the organization decided to build learning content ops on a DITA-based CCMS.

Today, the source content is unified in a centralized repository where all content is stored and managed, eliminating the recurring production headaches of duplication, versioning, and copy and paste. Their instructional designers no longer spend time on formatting and file management—instead, they focus on crafting better learning experiences.

The presentation describes the process of moving from traditional learning tools to a component-based approach.

Want to see this session live? Register for tcworld on the conference site.

Make sure we meet!

Contact us to schedule a meeting during the event.

Christine Cuellar
December 2, 2024
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LavaCon 2025

October 5th-8th

Atlanta, Georgia, USA

Join our team in Atlanta for the 2025 LavaCon Content Strategy Conference! Here’s where you can see our team in action during the event.

The impossible dream: Unified authoring for customer content

Is it really possible to configure enterprise content—technical, support, learning & training, marketing, and more—to create a seamless experience for your end users? In this session, Sarah O’Keefe discusses the reality of enterprise content operations: do they truly exist in the current content landscape? What obstacles hold the industry back? How can organizations move forward?

In this session, attendees will learn:

  • The challenging status quo in enterprise content ops
  • The reasons that we don’t have any good solutions
  • A vision of the way forward

Smart content for smart learning: Transforming DITA into LMS courses

Scriptorium launched LearningDITA 10 years ago. When the site struggled to support an ever-increasing number of students, we faced a dilemma. How could we build a new site with a better learning experience while using the same DITA source files as the foundation? In this session, Alan Pringle unpacks the story of LearningDITA, sharing practical insights that apply to anyone who’s looking for a structured approach to learning content.

Learn how we transformed DITA content into LMS e-learning courses by:

  • Creating content and assessments using the DITA Learning and Training specialization
  • Developing an automated SCORM publishing pipeline
  • Customizing how the Moodle LMS integrates SCORM packages into the learning experience

Swag, chatting, and chocolate at the Scriptorium booth

Don’t forget to stop by our booth (#31 in the Salon Ballroom) to chat with our team, grab a free copy of our book, Content Transformation, chocolate, and more!

Save $200 on your LavaCon registration using the referral code Scriptorium25. 

Want to make sure we meet?

Contact us to schedule a meeting during the event.

Christine Cuellar
December 2, 2024
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ConVEx 2025

Join the Scriptorium team in sunny San Jose for ConVEx 2025! See our team speak in these sessions:

So much waste, so little strategy: The reality of enterprise customer content

In her keynote session, Sarah O’Keefe will share the current state of software for enterprise customer content, the challenges of integration across incompatible systems, and share her vision of the unified content future. 

Fighting words: DITA and the battle for better content

In his game-themed session, Jake Campbell will guide you through how DITA makes your content more flexible, how to use out-of-the-box DITA structures to streamline production and customize output, map content to DITA, and build robust, relevant metadata.

And last but not least, don’t forget to stop by our booth for Scriptorium swag, free copies of the latest edition of our book, amazing chocolate, and more!

Christine Cuellar
November 8, 2024
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Content pitfalls Content silos Industry insights Podcasts

Do enterprise content operations exist?

Is it really possible to configure enterprise content—technical, support, learning & training, marketing, and more—to create a seamless experience for your end users? In episode 177 of the Content Strategy Experts podcast, Sarah O’Keefe and Bill Swallow discuss the reality of enterprise content operations: do they truly exist in the current content landscape? What obstacles hold the industry back? How can organizations move forward?

Sarah: You’ve got to get your terminology and your taxonomy in alignment. Most of the industry I am confident in saying have gone with option D, which is give up. “We have silos. Our silos are great. We’re going to be in our silos, and I don’t like those people over in learning content anyway. I don’t like those people in techcomm anyway. They’re weird. They’re focused on the wrong things,” says everybody, and so they’re just not doing it. I think that does a great disservice to the end users, but that’s the reality of where most people are right now.

Bill: Right, because the end user is left holding the bag trying to find information using terminology from one set of content and not finding it in another and just having a completely different experience.

Sarah O'Keefe
October 21, 2024
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Industry insights Structured content Webinar

The future of AI: structured content is key (webinar)

In this episode of our Let’s Talk ContentOps! webinar series, industry experts Sarah O’Keefe and Carrie Hane explore the intersection of structured content and artificial intelligence. Discover how structured content improves the reliability and performance of AI systems by increasing accuracy, reducing hallucinations, and supporting efficient content management.

In this webinar, attendees will learn:

  • AI’s capabilities and limitations
  • How structured content enhances AI abilities in content management, personalization, and distribution
  • Best practices for integrating AI and structured content

Sarah O'Keefe
October 14, 2024
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Change management DITA Podcasts Replatforming Structured content

Survive the descent: planning your content ops exit strategy

Whether you’re surviving a content operations project or a journey through treacherous caverns, it’s crucial to plan your way out before you begin. In episode 176 of the Content Strategy Experts podcast, Alan Pringle and Christine Cuellar unpack the parallels between navigating horror-filled caves and building a content ops exit strategy.

Alan Pringle: When you’re choosing tools, if you end up something that is super proprietary, has its own file formats, and so on, that means it’s probably gonna be harder to extract your content from that system. A good example of this is those of you with Samsung Android phones. You have got this proprietary layer where it may even insert things into your source code that is very particular to that product line. So look at how proprietary your tool or toolchain is and how hard it’s going to be to export. That should be an early question you ask during even the RFP process. How do people get out of your system? I realize that sounds absolutely bat-you-know-what to be telling people to be thinking about something like that when you’re just getting rolling–

Christine Cuellar: Appropriate for a cave analogy, right?

Alan Pringle: Yes, true. But you should be, you absolutely should be.

Christine Cuellar
October 7, 2024
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