Tools are not a content strategy
This post is part of Scriptorium’s 20th anniversary celebration.
Content creators love their tools. So much, in fact, they sometimes mistake selecting tools for developing a content strategy.
This post is part of Scriptorium’s 20th anniversary celebration.
Content creators love their tools. So much, in fact, they sometimes mistake selecting tools for developing a content strategy.
This post is part of Scriptorium’s 20th anniversary celebration.
A common content strategy mistake is duplicating the look-and-feel of existing content when you’re implementing new tools and processes.
Without centralized localization processes, you will pay more for translated content, provide inconsistent translations, and possibly expose your company to significant legal liability. Here are warning signs your company needs a better localization strategy:
This post is part of Scriptorium’s 20th anniversary celebration.
In 2013, I wrote that PDF is not dead. Four years later, it’s still too early to write the obituary.
A content strategy implementation requires you to address multiple technical facets: tool and process integration, specifications for how content is delivered, and so on. These technical details, however, are of little interest to the executives who control funding. They are much more interested in seeing results to justify continued spending.
Thinking about migrating unstructured content to XML? Take a hard look at your existing desktop publishing workflow. The maturity of your DTP process will have a big impact on a move to XML.
Following a template-based DTP workflow is not just about implementing best-practice processes. Templates make a potential move to XML less expensive and painful.
In this recorded webcast, learn about three cases studies that show how companies balance standardization and creativity in XML publishing.
You have a content strategy plan. Management has agreed to fund implementation. Time for the happy dance, right?
A little celebration is in order. But you still have to prove your new strategy will work in the real world. Showing early success with an “easy win” during implementation will give you momentum.
Delight is the difference between what you and your team cost, and the revenue you directly (or indirectly) produce (or protect). This concept is as important to charities as hedge funds.
You may not think that “delighting” customers is part of your content creation responsibilities. But when customer delight is defined in terms of revenue and costs, it suddenly becomes a critical part of your job.
In lean management, a concrete head is someone resistant to change. In my years working on content strategy projects, I have noticed many people are resistant to changing how they develop and distribute content—sometimes without even knowing it.