Content creation should no longer be the exclusive domain of full-time writers. Employees in other departments can offer valuable information that your company’s content should capture. Where can you find these part-time contributors?
Content should not be an obvious tourist
When you travel, do people ask you for directions and address you as if you live in the area? I’ve had that happen a few times, and friends and colleagues have shared similar experiences. You may not stand out as an obvious tourist on your … Read More
If it’s the last quarter, this must be conference season! Our event schedule
We’re about to begin the last quarter of 2015, and that means CONFERENCES. Scriptorium is attending many tech comm and content strategy events. Will we see you at these conferences?
More free DITA training: the concept topic
Thanks to everyone who has signed up for LearningDITA.com and taken the free Introduction to DITA course. The introductory course offers a high-level overview of DITA. Want a deeper dive into the DITA information types (concept, topic, reference, and glossary)? Today, we are releasing our … Read More
Tech comm skills: writing ability, technical aptitude, tool proficiency, and business sense
Technical Writing is only about what software you know! Is that why every where I read any type of document, web page, or article it is FULL of misspellings, incorrect punctuation, and horrible formatting?!! That’s what started a thread on LinkedIn that encapsulates long-running debates … Read More
Announcing LearningDITA.com: free DITA training
Our new DITA learning site, LearningDITA.com is now live with its first course, Introduction to DITA.
Content strategy amateur hour
“My team is looking into how we can use <incumbent tool> to handle our new content requirements.” That’s what I heard from a manager during a recent phone call about a company’s expanding content needs. The tools-focused response made me cringe.
What makes a good leader—and a successful content strategy
General Stanley McChrystal offers sage leadership advice you can apply to your content strategy. Here are your marching orders:
Content strategy and the big picture
What’s the best way to minimize conflict when developing and implementing a new content strategy?
Money and technology are not a content strategy
Having the budget to buy new technology isn’t the same as having a content strategy. Case in point: the US government has spent billions on electronic medical record (EMR) systems that can’t communicate with each other.