“You can have different people using different tools and still pour all of the content into the single content management system. People connect to it differently based on the authoring tool that they prefer, and what works best for them.”

—Alan Pringle

“The savings you get from a reduced word count is all fine and good, but the translation is only as good as the quality of the translation itself.”

—Bill Swallow

“Communicate with the stakeholders. Don’t just get their input and then go away. Communicate all along what you’re doing and identify your benefits.”

—Simon Bate

“Filtering is possible through the use of taxonomies. They have a real world benefit for people looking to find something.”

—Simon Bate

“We experienced far more change than I anticipated from the time Scriptorium first came in to evaluate our situation. I remember you saying, “Expect change, expect resistance to change,” but reality is the great teacher of life.”

—Barbara Green