Webcast: Content strategy analysis for technical communication
In this webcast, Sarah O’Keefe of Scriptorium offers an overview of content strategy analysis with an eye toward the implications and business case for your organization.
In this webcast, Sarah O’Keefe of Scriptorium offers an overview of content strategy analysis with an eye toward the implications and business case for your organization.
After a delightful week at the tekom/tcworld conference in Wiesbaden, Germany, I thought I’d capture a few impressions of the event.
First, it’s worth noting that tekom is really several events in one:
The tekom conference is in full swing. My presentation slides are below.
The DITA Open Toolkit comes with support for many languages, but you can always find one that is not yet covered. Fortunately, adding a new language does not require any strange incantations.
published in STC Intercom, September/October 2010
“Anyone can write.” How many times have you heard that tired cliché? And how did it ascend to a cliché? It’s pretty clear to me that most people are terrible writers. When someone says, “Anyone can write,” they actually mean, “Our writing standards are so low that anyone can meet them.”
I delivered this presentation on October 2 at Lavacon 2010 in San Diego. Many thanks to the noble souls who showed up at 8 a.m. (!) on a beautiful Saturday (!!) morning.
By default, managers and executives see technical communication as a cost center, similar to a QA department or a Human Resources group.
“Necessary evil” is not where you want to be for great career success.
This year is shaping up as the Year of the Many Datasheets. Several customers approached us with variations on this theme:
In this webcast, Sarah O’Keefe of Scriptorium surveys DITA’s publishing options and weighs their practical implications.