Author: Sarah O'Keefe
Webcast: The state of the tech comm industry
In this webcast recording, Sarah O’Keefe, Scott Abel (The Content Wrangler), Race Bannon (Oracle), and Paul Perrotta (Juniper Networks) discuss the state of the technical communication industry.
Cheap writers can be expensive
Given the choice between an inexpensive writer with a limited skill set and a professional technical communicator, which should you choose?
The truth is out there
One of the most important issues in technical content is to establish a single source of truth for technical data. More often than not, our workflow assessments uncover multiple sources of dubious accuracy.
Rebranding as a business case for XML
Reuse and automated formatting are the most common justifications for XML, but recently, we have heard a new reason from several customers: rebranding.
The politics of DITA
Deciding on a content model is a critical step in many of our projects. Should it be DITA or something else? The answer, it seems, often has more to do with our client’s corporate culture than with actual technical requirements.
Webcast: Ensuring success with your CCMS
In this webcast, guest presenter Chip Gettinger of SDL discusses key success factors for component content management systems.
Adapt or die: Managing increasing content velocity
Content velocity is the speed at which we create and produce content, the speed of the publishing process itself, and the speed of change in content requirements—what we need to produce and the delivery mechanisms.
Webcast: Trends in technical communication, 2013
Our trends webcast has become an annual event, and it’s our most popular webcast! Each year, we take our best shot at trends for the upcoming year with a mixture of serious and not-quite-serious predictions. In this webcast recording, Sarah O’Keefe and special guest Bill Swallow, aka techcommdood, share their perspectives on trends for 2013.
2013 predictions in technical communication
Here we go again! My traditional blog topic to kick off a new year: predictions.
