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February 17, 2025

See Scriptorium at these upcoming events!

Here’s where you can see our team in action in 2025!

Transforming The Future: ContentOps In The Age Of AI featuring Scott Abel (webinar)

March 12 @ 11:00 am – 12:00 pm EDT

Join us for a chat with Scott Abel, The Content Wrangler, about the future of content operations in the age of artificial intelligence. You may know Scott from his work as a consultant, conference presenter, and talk show host, but in this session, Sarah O’Keefe turns the spotlight back on Scott to ask him what he thinks about the future of content operations.

Abel will explore how AI is reshaping content operations, from creating seamless system connectivity to transforming how content is created, managed, and delivered. He’ll share his thoughts on how AI will change the way platforms for professional content creators work and spotlight a few examples that he believes are coming sooner than many content pros might realize.

Check out past episodes from our Let’s Talk ContentOps! webinar series here. This series was created by The Content Wrangler and is exclusively sponsored by Heretto.

Register for this webinar on BrightTalk

AEM Guides User Experience

March 16 – March 17

Sarah O’Keefe is returning as a speaker at the AEM Guides User Conference in sunny Las Vegas!

Ready to make the most out of your Adobe Experience Manager configuration? Come to the AEM Guides User conference to glean insights from industry leaders and other AEM Guides users.

Register for AEM Guides on the conference site.

Discovering the Basics of DITA with LearningDITA (webinar)

March 20 @ 1:00 pm – 2:00 pm EDT

Join Sarah O’Keefe for “Discovering the Basics of DITA with LearningDITA” a free webinar tailored for technical writers who want to learn how to create content in accordance with the Darwin Information Typing Architecture (DITA). You’ll discover the essentials of DITA—what it is, why it’s crucial for creating structured content, and how it revolutionizes consistency and efficiency in documentation.

By exploring core elements such as topics, maps, and metadata, along with DITA specializations like task, concept, and reference topics, you’ll learn why organizations around the globe use DITA to craft modular, reusable content and put it to work.

Register for this webinar on BrightTalk.

Information Energy

Hear Sarah O’Keefe share the Trends in TechComm: A tale of two extremes at this global online event!

More information about Sarah’s session:

Technical communication is diverging: expert, senior writers on one side and AI automation of basics on the other side. Automation and AI can remove repetitive tasks. But many early AI initiatives are instead focused on total automation and cutting jobs. The argument is that if humans are producing content that’s just adequate, AI can do the job for less.

The tools landscape is also fragmenting with different organizations choosing high-end structured content, developer-focused Markdown, or adding AI to an unstructured workflow. Meanwhile, integration challenges grow as the customer experience needs to draw from numerous systems for content and data, such as CCMS, PIM, and others. 

  • Technical communication shifts to specialized roles as AI replaces basic tasks.
  • Fragmented tools and complex system integration challenge workflows.
  • AI raises concerns about bias and sustainability.

Register for Information Energy on the conference website.

ConVEx 2025