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Content operations Podcast Podcast transcript

Renovation revelations: Managing technical debt (podcast)

Just like discovering faulty wiring during a home renovation, technical debt in content operations leads to unexpected complications and costs. In episode 171 of The Content Strategy Experts podcast, Sarah O’Keefe and Alan Pringle explore the concept of technical debt, strategies for navigating it, and more.

In many cases, you can get away with the easy button, the quick-and-dirty approach when you have a relatively smaller volume of content. Then as you expand, bad, bad things happen, right? It just balloons to a point where you can’t keep up.

— Sarah O’Keefe

Alan Pringle
August 12, 2024
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TechLearn 2023

New Orleans, USA

Scriptorium will be attending TechLearn for the first time! Stop by and say hi to Alan Pringle and Christine Cuellar at our sponsor table in the L&D Lessons from Healthcare featured breakout series.

We’re also excited to announce that Alan will host a test kitchen titled The Future of Learning with Content as a Service.

Are you suffering through tedious copy-and-paste work and manual formatting to deliver content via multiple channels? Automate with Content as a Service (CaaS) instead — create a single source of truth and let the delivery platforms provide dynamic content by pulling the latest information. Discover what CaaS is and how it improves the flexibility and scalability of your content operations.

During Alan’s demonstration, you’ll discover:

  • What Content as a Service (CaaS) is and how it improves the flexibility and scalability of your content operations
  • Why you don’t have to suffer through tedious copy-and-paste work and manual formatting to deliver content via multiple channels
  • How CaaS automates your publishing processes, creates a single source of truth, and lets the delivery platforms provide dynamic content by pulling the latest information

Contact us to set up a private meeting during the event.

Register on Training Magazine’s website to secure your place! Get a $100 discount, courtesy of Scriptorium, when you register using discount code TSP1.

Christine Cuellar
May 16, 2023
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tcworld 2022

Join us at the largest technical communication conference in the world.

Sarah O’Keefe presents on November 8 at 9:30 a.m. Stuttgart time (Central European time) on Aligning Industry 4.0 with technical communication through Content as a Service.

Contact us to set up a private meeting during the event.

Buy conference tickets.

 

Sarah O'Keefe
October 10, 2022
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Adobe DITA World 2022

Have questions about AEM and DITA? We’ve compiled some useful resources.

How does content, particularly post-sales content, fit in the scheme of delivering exceptional digital experiences? Find out during a leadership panel discussion, Championing content in the digital transformation game, with Sarah O’Keefe, on Monday, May 10th at 9:10 a.m. Pacific Time.

Sarah O’Keefe is also delivering the morning keynote, The future of publishing is CaaS: How Content as a Service will transform content operations, on Tuesday, May 11th at 9:15 a.m. PT.

During this keynote you will explore:

  • What CaaS is and why it matters
  • Some typical CaaS use cases
  • The challenges in a CaaS environment

Register for DITA World.

ScriptoriumTech
March 18, 2022
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