How to get budget for content strategy
One common roadblock to content strategy is a lack of funding. This post describes how to get budget, even in lean years (and recently, they have all been lean years!).
Tag: ROI
Buyer’s guide to CCMS evaluation and selection (premium)
“What CCMS should we buy?”
It’s a common question with no easy answer. This article provides a roadmap for CCMS evaluation and selection.
First, a few definitions. A CCMS (component content management system) is different from a CMS (content management system). You need a CCMS to manage chunks of information, such as reusable warnings, topics, or other small bits of information that are then assembled into larger documents. A CMS is for managing the results, like white papers, user manuals, and other documents.
Keys to content strategy: ROI
Content strategy requires you to connect information with business results. The key to getting a content strategy approved? Return on investment (ROI). Once you show that your content strategy is beneficial to the business, you are on your way.
Cheap writers can be expensive
Given the choice between an inexpensive writer with a limited skill set and a professional technical communicator, which should you choose?
Calculating the ROI of DITA
The Darwin Information Typing Architecture (DITA) provides an XML architecture for technical communication. Although implementing DITA is likely to be faster and easier than building your own XML architecture from the ground up, DITA is not suitable for everyone.
