When you ask management to fund your content strategy initiative, you need to show them the money.
Learning to love nesting in structured content
Nested content is one of the biggest differences between structured and unstructured content.
Conference recap: STC Summit 2018
I’ve been working at Scriptorium for almost four years, but last week was my first opportunity to attend a conference. I spent a good amount of time on the exhibit hall floor, but I was also able to attend presentation sessions.
Content strategy proof of concept: don’t forget training
A proof-of-concept phase is often the key to unlocking the budget for an entire content strategy project. When defining the scope and goals for a proof of concept, don’t forget your team will still need training.
Phases of a successful content strategy
In 2015, we talked about a vision to tackle, lead and map out an enterprise content strategy. Today I wanted to provide an update on making that vision a reality, and how to expand it beyond a singular team and into other parts of an organization. … Read More
Content strategy commandment: Know thy audience
A misfire by a German grocery chain entering the US market reminds me of a very important content strategy commandment: Know thy audience.
Content strategy contingency plans
When winter weather makes commuting to Scriptorium’s NC office difficult, we work from home. We have set up a cloud-based infrastructure to support remote employees (hello, Bill Swallow!), and it works well for the rest of us during weather events and business travel.
Best of 2017: content strategy, localization, DITA, and more
Scriptorium wraps up 2017 with a look back at posts on content strategy, localization, DITA, and other content conundrums.
It’s never too late for content strategy
We often talk about building content strategies from the ground up: first, coming up with a strategy to address your content problems, and then implementing a solution. But not all implementations happen that way. If you’ve already started implementing a new system, it’s not too … Read More
Defining a content strategy
The scope and practice of content strategy is ever-expanding. From marketing to user experience to technical content development, the need for a strategy governing content creation and production grows. With this growth, the definitions of content strategy can vary, but they all recognize that the … Read More