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About us

Scriptorium optimizes content operations for global companies. Our key focus is solving complex content challenges, such as breaking down content silos and removing friction and waste from the content lifecycle.

Scriptorium is led by principals Sarah O’Keefe (CEO), Alan Pringle (content strategy), and Bill Swallow (content operations), each of whom has decades of industry experience. 

Our work across industries gives us a broad perspective, which inspires creative solutions, reduces risk, and ensures your success. We have ongoing relationships with many of our customers, and long-term employees ensure project continuity. 

Our development team has unparalleled expertise with structured content tools—DITA XML, the DITA Open Toolkit, and component content management systems (AEM Guides, Heretto, IXIASOFT, RWS Tridion Docs, and others). Our job is to build a scalable, efficient content lifecycle for you.

Our team