Curation analytics take a step forward
My 2011 predictions post included a brief mention of curation analytics. This week, we have news from MindTouch that supports my thought that accountability in technical communication will increase.
Webcast: Content strategy for software development (with Ray Gallon)
Content strategy is usually thought of in the context of web development. But today’s software is increasingly information-rich. Software is a content vector, and we need to manage the life cycle of that content. This webcast from guest speaker Ray Gallon adapts content life cycle management principles, taken from web-oriented content strategy, to software development cycles. Some examples from real experiences illustrate this adaptation.
The (work)force is strong…
Technical communication is in the midst of a huge transition from a craft/artisan model to an engineering model. Our consultants are the vanguard of this transition, and as a result, we are experiencing significant challenges in finding new employees.
Spinning tech comm improvements into marcomm strategies
This morning, I was among the many who received an email from Netflix CEO Reed Hastings. He was responding to criticisms that Netflix “lacked respect and humility in the way [the company] announced the separation of DVD and streaming and the price changes.”
Webcast: Localization and the DITA Open Toolkit
Out of the box, the DITA Open Toolkit (OT) looks like it’s localization-ready. It handles the XML attribute xml:lang. It contains strings for more than 50 localizations. So it would seem that all you have to do is specify the language in your DITA files and maps and you’re good to go…or are you? In this webcast, I’ll discuss some of the issues Scriptorium has encountered while generating localized output from the DITA Open Toolkit—and how we solved them.
DITA, The Sequel: Refining your DITA workflow
The initial wave of DITA implementations is still building, but we are already seeing the early adopters move on to what I am calling DITA, The Sequel.
The perversion of indexes
In addition to mixed column and copyfitting, the shift from desktop publishing to structured authoring may result in the demise of the traditional index.
The economics of information
Originally published in tcworld e-magazine, July 2011
In Europe before the 1450s, books were precious, rare objects and were usually copied by hand over a period of months or years. Johannes Gutenberg and his printing press changed the economics of information distribution.
Webcast: DITA OT essentials
In this webcast, Simon Bate provides a “gentle introduction” to the DITA Open Toolkit (OT), the standard way to generate deliverables from DITA documents. This presentation shows how anyone can install the OT. A tour of the contents and how the plugin architecture works is included.
The latest style for tech comm: adding value
Over the weekend, a friend showed me an episode of a reality show that featured some commentary by a “style expert.” This expert offered his advice while dressed in an outfit that would work well as a costume in a production of Oliver Twist (and that’s being charitable).
