Skip to main content
Content operations Learning content Podcast Podcast transcript

Content operations for elearning content (podcast)

In episode 149 of The Content Strategy Experts Podcast, Sarah O’Keefe and Christine Cuellar discuss the unique challenges, opportunities, and considerations of content operations with elearning content.

“As an instructional designer, as a person who’s creating this learning content, you start thinking about, How do I deliver this effectively? How do I ensure that learning actually takes place? That’s our goal here. We want the people to learn the thing.” 

— Sarah O’Keefe

Christine Cuellar
July 31, 2023
Read More
Industry insights Podcast Podcast transcript

Anthony Olivier unpacks the MadCap acquisition of IXIASOFT (podcast)

In episode 148 of The Content Strategy Experts Podcast, Anthony Olivier, founder and CEO of MadCap Software, and Sarah O’Keefe discuss the MadCap acquisition of IXIASOFT, what’s on the horizon for the merged organization, and explore predictions about the impact of AI in the content industry.

“By acquiring a DITA-based CCMS, it allows us to offer not just an unstructured XML-based solution with cloud-based content management, but also offer a structured authoring solution for our customers who want to make that transition.”

— Anthony Olivier

Sarah O'Keefe
July 17, 2023
Read More
Content operations Learning content

Improve learning content despite its unique challenges

Whether you’re in education, manufacturing, finance, healthcare, or otherwise, you work in a learning organization. It’s critical to ensure that your employees and customers understand how to do their jobs. If your products affect health and safety — medical devices, industrial equipment, and so many more — you need effective learning content to prevent injuries or even death. Providing training through a variety of learning options leads to success.

Christine Cuellar
June 26, 2023
Read More

tcworld 2023

Stuttgart, Germany

Join us in November at tcworld, the world’s largest technical communication conference. Here’s where you can see our team in action.

Is AI the meteor? Are we the dinosaurs? An assessment of AI in content operations

When: November 14th, 14:00-14:45 PM (CET)

Where: Plenum1

In this keynote session, Sarah will provide a unique analysis of the impact of AI in the content lifecycle through the lens of her industry-leading experience in content strategy and operations. She’ll be sharing the risks introduced by AI and best-practice recommendations.

Learn more about the session on tekom’s website here.

Panel discussion: AI and Technical Communication – What‘s Next?

When: November 14th, 17:30-18:15 PM (CET)

Where: Plenum1

After hearing Sarah’s keynote session, check out the panel discussion where she and other industry experts will share predictions, thoughts, and ideas on how AI will affect technical communication.

Learn more about the panel on tekom’s website here.

Panel discussion: Demystifying DITA: Unlocking the Potential of Structured Content.

When: November 15th, 15:05 – 16:00 PM (CET)

Where: Arena

(From the organizer): Join our panel of industry experts as they shed light on the world of DITA (Darwin Information Typing Architecture). In this engaging discussion, you’ll gain a comprehensive overview of DITA and the plethora of benefits for content creation, management, and delivery. The panel will delve into the key requirements for successful DITA implementation, offering insights into the migration process and best practices. Additionally, they will explore the crucial aspects of publishing and translation in a DITA environment. 

DITA hesitant? DITA confirmed? Don’t miss this opportunity to have your questions answered by our knowledgeable panelists who are eager to engage with the audience to provide practical advice and actionable takeaways for your DITA journey.

Learn more about this panel on the tekom website here. 

Are you attending tcworld?

Contact us to set up a private meeting during the event.

Register for tcworld on the tekom website.

Christine Cuellar
May 16, 2023
Read More
Podcast Podcast transcript

Balancing CMS and CCMS implementation (podcast, part 2)

In episode 143 of The Content Strategy Experts Podcast, Gretyl Kinsey and Christine Cuellar are back discussing the common tripping points companies stumble over while implementing their content management system (CMS) and their component content management system (CCMS). This is part two of a two-part podcast.

“If you’ve got people working in a web CMS and you’ve got people working in a CCMS, and they’ve always worked separately, and then suddenly you ask them to come together and collaborate and maybe have one group or the other choose a new tool so that they can share content, but they’ve never had that process of working together, there’s going to have to be not just a tool solution to get them working together, but a people solution and a whole different mindset in the way that they work together.”

— Gretyl Kinsey

Christine Cuellar
May 8, 2023
Read More