Is DITA right for you?
I’ve just posted a new white paper to our store.
Assessing DITA as a foundation for XML implementation
Like our other papers, it’s free. We do ask you to register to get the material.
I look forward to your comments.
To DITA or not to DITA?
In a recent discussion on the STCCIC-SIG list, Mark Baker of Analecta Communications provided an excellent analysis of DocBook, DITA, and how they are not the same thing as XML. (The discussion is reproduced here with Mark’s permission.)
Futureproofing content ops: Career growth, structured content, and AI risk
Ready to futureproof your content operations? These upcoming events have the insights you’re looking for!
Structured content: a backbone for AI success
When we first shared PDF files online instead of printing them decades ago, did accuracy in those PDF files improve with the shift from print to digital? And when we later published that same content as web pages, did old information become current because of the shiny new delivery format?
Learning experiences at scale, a case study presented by Sarah O’Keefe
Ready to learn how robust content operations keep pace with evolving and complex learning demands? In this webinar, Sarah O’Keefe, the founder and CEO of Scriptorium, describes the successful implementation of a component content management system (CCMS). This project was for a major organization that supports technology professionals with training and certifications.
The level of interest and commitment that we had from the client’s team was a big deal. They now have structured learning content. They have the scalability and reuse they needed and could not get any other way. We aligned their content ops with their business goals of scalability, reuse, and time to market.
—Sarah O’Keefe
From black box to business tool: Making AI transparent and accountable
As AI adoption accelerates, accountability and transparency issues are accumulating quickly. What should organizations be looking for, and what tools keep AI transparent? In this episode, Sarah O’Keefe sits down with Nathan Gilmour, the Chief Technical Officer of Writemore AI, to discuss a new approach to AI and accountability.
Sarah O’Keefe: Okay. I’m not going to ask you why this is the only AI tool I’ve heard about that has this type of audit trail, because it seems like a fairly important thing to do.
Nathan Gilmour: It is very important because there are information security policies. AI is this brand-new, shiny, incredibly powerful tool. But in the grand scheme of things, these large language models, the OpenAIs, the Claudes, the Geminis, they’re largely black boxes. We want to bring clarity to these black boxes and make them transparent, because organizations do want to implement AI tools to offer efficiencies or optimizations within their organizations. However, information security policies may not allow it.
Come see Scriptorium at these upcoming events
We’re ready to bring you more industry-leading content ops insights in 2026! Check out these upcoming events.
ConVEx 2026
Join us in Pittsburgh for the 2026 ConVEx content conference! The Scriptorium team will speak in several sessions.
Death and Tax-onomies: Metadata with Minimal Pain
Business-related metadata is a critical piece of your DITA content model. But taxonomy work is overwhelming to many people. In this session, Allison Beatty shares how the fields of library science and knowledge management offer tools that let you avoid reinventing the wheel. In this presentation, you’ll learn about the Dublin Core Metadata Initiative (DCMI), how it maps to the DITA content model, and how you can use the Dublin Core standard to develop your organization’s metadata.
Tag, you’re it! Playing nice with DITA
Marketing, technical, training, and support teams often create content in silos, leading to duplication and inconsistency. In this session, Jake Campbell details how DITA provides a common set of rules that enables collaboration while preserving each team’s unique goals.
This session highlights how metadata supports discovery and targeted publishing, how taxonomies promote clarity without semantic overload, and how highly designed materials can be adapted into DITA without losing impact. We’ll also explore strategies for creating reusable, modular content that flows across teams to improve consistency and customer experience, creating a coordinated, sustainable content ecosystem.
AI and Content: Avoiding Disaster
As a purveyor of high-stakes technical content, Scriptorium CEO Sarah O’Keefe is watching the rise of AI with alarm. Our interest in automation and new technologies is on a collision course with our mandate to deliver timely, accurate information. Join Sarah’s session to learn how to futureproof your content operations for AI and beyond.
Register on the conference website
Want to make sure we meet? Contact us to schedule a private meeting with our team during ConVEx.
Learning experiences at scale: The role of structured content (webinar)
In this webinar, Sarah O’Keefe, the founder and CEO of Scriptorium, describes the successful implementation of a DITA-based component content management system (CCMS) for a major organization that supports technology professionals with training and certifications.
Facing a growing portfolio of digital content, certification materials, and training resources, as well as the limitations of traditional learning systems, the organization needed robust content operations for scalability and automation.
The move to a component-based approach unified their source content in a centralized repository, eliminating common production headaches like duplication and versioning. Now, instructional designers are free from time-consuming formatting and file management tasks, allowing them to focus on crafting better learning experiences.
Business case/ROI
Learning content
Localization
Personalization
Replatforming
Structured content
Structured learning content
Cases for structured content: Accelerate global delivery and transform user experiences
Ready to see the business advantages of structured content in action? These case studies show how moving to structured content can reduce time-to-market, enable accelerated global content delivery, and deliver personalized outputs that improve user experiences.
