The hidden costs of DITA

Sarah O'Keefe / DITALeave a Comment

Originally published in STC Intercom, April 2008

DITA is a free, pre-made XML document structure. That statement can lead to a few erroneous assumptions: if it’s free, then it will cut down on costs, and if it’s pre-made, it will cut down on labor. There are several things to consider when choosing a DITA solution. Does your staff have the skills to author in a DITA environment? Will additional training be required? Does DITA even match your content model, and if it doesn’t, is it worth the effort to change?

Sarah’s conclusion? “DITA may be free, but it’s not cheap.”

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About the Author

Sarah O'Keefe

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Content strategy consultant and founder of Scriptorium Publishing. Bilingual English-German, voracious reader, water sports, knitting, and college basketball (go Blue Devils!). Aversions to raw tomatoes, eggplant, and checked baggage.

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