Content experts will soar when you remove these burdens

When system maintenance is removed from your content experts’ workload, your team becomes a powerhouse for producing dynamic content. 

You have two choices for maintaining content operations internally: 

1. Hire an in-house content engineer to focus on the care and feeding of your content operations. (It’s a hungry beast.)
2. Add systems maintenance to your writers’ workload.

If your organization has the budget to hire a content engineer, it’s a viable option. Your content experts benefit from full-time access to support, and your content engineer will develop a deep understanding of your company’s products, services, and industry. 

But, here’s the bad news.

You need a larger content team to justify hiring content engineers. On average, they comprise 5-10% of an organization’s content team. If you have 10 content experts, you probably don’t have a content engineer.

You need a larger content team to justify hiring content engineers. On average, they comprise 5-10% of an organization’s content team. If you have 10 content experts, you probably don’t have a content engineer.

When hiring isn’t a possibility, you move to option #2: assigning technical projects to your content experts despite their hefty workloads. Since writers don’t handle these projects routinely, technical requirements take longer to complete, content production slows down, and initiatives or program launches could be delayed. 

Nobody wins. Something needs to change. 

Partner with content consultants like Scriptorium for expert management of your content infrastructure. 

How content consultants optimize content operations

A content consultant helps you plan, implement, and maintain content operations that empower your content experts to do what they do best: write stellar content.

A content consultant helps you plan, implement, and maintain content operations that empower your content experts to do what they do best: write stellar content.

Practice makes (almost) perfect

Your content experts may, as an example, update their DITA configuration twice a year, but we do this all day, every day. Publishing processes, technical challenges, and other system changes are completed quickly and accurately. 

Outside-the-box solutions

As consultants, we see technical content issues across a variety of industries. This gives us a huge collection of content processing tools and techniques to draw from.   

Low constraints

Consultants aren’t bound by the same constraints your staff may experience. Internal pressure, poor interdepartmental communication, team dynamics, turnover, and other in-house obstacles can obscure a content team’s perspective. 

Content consultants — or “content therapists,” a beloved phrase our client used to describe us — lend an outside eye which will de-escalate, re-focus, and otherwise support your team. 

On-demand expertise

Your team becomes flexible and scalable with access to guidance and support for your content operations whenever needed.

Unique benefits Scriptorium gives your content experts

We’ve worked hard to be the best-fit resource for many organizations, and our experts are known across the industry.

Experts with decades of experience

No matter the size of your company, you now have a team of highly skilled technical experts, all of whom have decades of industry experience. 

Familiar faces 

Most of our team members have been with us for 10+ years. This longevity gives your content experts uninterrupted guidance, strong consultant-client relationships, and support you can count on. 

Respected domain expertise 

We’re not replacing your content experts — we need their expertise. They understand your products, industry, brand, and voice better than we do. We know publishing, content challenges, and technical solutions. Our job is to collaborate with your team to create the best content operations for your organization. 

Ready to combine skill sets so your content experts can soar? Connect with us today!